Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 9, 2014 at 11:31 am #207342
    nagarjuna_leicester

    the Enfold theme is blocking access to update the website and plugin installs and updates. the error message we are getting is:

    ”
    Fatal error: Cannot use object of type WP_Error as array in /home/nagar/public_html/meditateinleicester.org/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 346
    ”

    please let us know to do to fix it.

    January 9, 2014 at 1:10 pm #207376
    Yigit

    Hi nagarjuna_leicester!

    Can you please once again make sure that you have entered correct ThemeForest API key in Enfold theme options > Theme Update? For more information and how to update the theme via FTP, please see http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    January 9, 2014 at 3:15 pm #207458
    nagarjuna_leicester

    Hi,
    Im sorry I cant see how to do what you are suggesting, I cant access wordpress at all through our website, when i go to
    http://meditateinleicester.org/wp-admin/
    it comes up with the following message Fatal error: Cannot use object of type WP_Error as array in /home/nagar/public_html/meditateinleicester.org/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 346
    please advise
    thanks

    January 9, 2014 at 3:20 pm #207461
    Yigit

    Hey!

    Please login on ThemeForest with the account you have purchased Enfold and go to Downloads to download the latest version and update the theme via FTP and let us know if issue remains after the update
    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Cheers!
    Yigit

    January 17, 2014 at 5:20 pm #211278
    nagarjuna_leicester

    Hi
    I have double checked and the theme forest user name and API are correct and installing plugins was not working. I generated a new API in my theme forest account and used this and still no joy.

    It says in the Enfold themes options under the theme updates that the theme is the latest version so I don’t understand why we would have to re-install the theme as we are running the latest version. Please can you help! is it possible to send you a login so that you can have a look to see what the issue is? Below is what it says in our theme updates box:
    Theme Updates
    No Updates available. You are running the latest version! Great!

    January 17, 2014 at 5:23 pm #211280
    Devin

    Hey!

    If you are running the latest version it should be 2.4.5. If you just downloaded from themeforest and then re-installed and are able to use the WordPress admin I’m not sure I understand what the issue is.

    Cheers!
    Devin

    January 17, 2014 at 5:42 pm #211295
    nagarjuna_leicester

    If i try to install new plug in i get this message:
    Fatal error: Cannot use object of type WP_Error as array in /home/nagar/public_html/meditateinleicester.org/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 346

    January 17, 2014 at 5:57 pm #211301
    Devin

    And when you switch to one of the default WordPress themes (twenty twelve etc) do you get any errors with adding in plugins?

    June 20, 2017 at 11:05 am #810294
    nagarjuna_leicester

    Hi
    I can seem to update our theme.

    Error message:

    You do not have sufficient permissions to access this page.

    Please can you advise us on how to update it.

    June 20, 2017 at 1:39 pm #810349
    Rikard

    Hi @nagarjuna_leicester,

    Please log into WordPress using an administrator account, you should be able to update after that.

    Best regards,
    Rikard

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