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    normally I’m using safari. Now I tested the site also in chrome and the turquoise textbox is not displayed.

    Where is the mistake?


    The testimonial-quotes and an the Logo-caroussel are also not displayed in chrome.

    Thanks for your help!


    Hi lilianguentsche,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,

    This reply has been marked as private.


    Thank you for the update. The caption is visible on my end. In your screenshot, it looks like the browser is zoomed out or the screen resolution is very high. Please check the browser settings.

    Best regards,


    Hi Ismael,

    the Problem appears on three screens: macbook air 2014, Macbookpro Retina 2016, BenQ monitor PD2700Q 27″.
    I think the browser settings of chrome are not the problem.

    Please keep me informed


    Hi Lilian,

    I’m not sure what’s going on there, I got the same problem as in your screenshot before I was logged in, but not after. Looks totally fine once I’m logged in. I would think that it was due to caching but that doesn’t seem to be the case. Could you try updating the theme to the latest version (4.2.3) to see if that helps please?

    Best regards,

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