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  • #1258433

    Hi,

    Currently using Enfold and AutomateWoo. On AutomateWoo, we can create email template to be sent automatically to customers on certain triggers.

    At the email template editor (I believe it’s using default classic editor), there’s Enfold’s “Insert Theme Shortcode” tool. I’d like to use this to customize the email being sent to customers, add buttons, etc. Is it possible?

    Thanks!

    #1258706

    Hey Arthapignet,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    #1259289

    Hi,

    Screenshot-2020-11-09-21-25-54
    This is AutomateWoo email template editor, where Enfold shortcode is also available.

    Screenshot-2020-11-09-21-26-18
    This is me adding Enfold’s button to the top of the template.

    Screenshot-2020-11-09-21-26-34
    This is the email preview, which doesn’t show a button, instead the shortcode.

    Thanks!

    #1259365

    Hi Arthapignet,

    I’m not sure it’s going to work there. The Advanced Layout Builder will not fire on that template and so the shortcode will not work.

    Did you test sending the test email with that shortcode?

    Best regards,
    Victoria

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