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We’ve recently done a manual migration of a client site from GoDaddy to Cloudways. We imported media and theme settings but one thing that we can’t figure out is the portfolio items images. They are missing but all the pictures in the media library are the same. We’d really appreciate some help with this so we can try to restore the images that are missing from the portfolio items.
Thank you!
Hey hengseroffgroup,
Thank you for your patience, this sounds like you migrated the images via FTP to the new site, but since the images were not imported via the media library WordPress doesn’t recognize that they are there. WordPress doesn’t have a workaround for this because the images must also be added to it’s database, not just a physical file in a directory.
There are a couple of plugins that will scan the media library directory and try to import them into the database, but even they say that it is not meant as a solution for FTP uploading.
You can try this, but you may find that you will need to upload these images through the media library.
Another solution would be to clone your old site with the plugin Duplicator By Snap Creek this will move your files and database and correctly adjust the Serialized database, the only download side is that if your site is very large you will need the Pro version.If this is not the situation, then please explain further and include admin login in the Private Content area so we can be of more assistance.
Best regards,
Mike
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