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Support,
When I view a page in edit mode, all I see is a white screen. This only happens on PHP 7.2. I confirmed with WP Engine the issue is with compatibility between your page builder and PHP 7.2.
I created 2 duplicate versions of the website (PHP 7.0 & 7.2), and will give you access. There are no other differences between the 2 sites. All plugins are updated.
Thanks,
Robert JosefsHey rjosefs1,
Can u enable debug option for us on WPEngine Staging and also send us the error log?
Best regards,
BasilisGood day Basilis,
Thank you for your email.
* Error logs are in the private section
* Username/passwords updated in the private section. There was 1 mistake in my original request.
* WP_Debug mode is set to trueI look forward to your response.
Warmest regards,
RobHi Rob,
Sorry for the problem and thanks for the login details. I see that you are running an old version of the theme which doesn’t support 7.2. Could you try updating please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Best regards,
Rikard
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