Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • June 22, 2019 at 7:03 am #1112520
    RonnyE2019

    Hi,

    I installed enfold and tried to use the “enfold one page restaurant demo”, but the header doesn´t work. I didn´t change one setting. What is wrong?

    Regards
    Ron

    June 22, 2019 at 7:47 am #1112525
    RonnyE2019

    Hi again,
    I tryed serval things, but it still dont work. Now I reseted wordpress be the plug-in „WP reset“. After activating enfold again, I tryed to import the „one page restaurant demo“ again, but then appeared the massage „Importing didn´t work! You might want to try the page and then try again“. I tryed again and it worked, but still the menu didn´t work.
    The same is with all the other demo – some I can´t install, same dont work correct. What is wrong???

    June 22, 2019 at 9:56 am #1112543
    Victoria

    Hi RonnyE2019,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 22, 2019 at 12:51 pm #1112567
    RonnyE2019

    How can I give you temporary admin access? Do you like to habe my name + password?

    June 22, 2019 at 3:16 pm #1112576
    RonnyE2019

    Can you help me?

    June 24, 2019 at 9:54 am #1112854
    Ismael

    Hi,

    Thank you for the update.

    We set the logo manually and the main menu manually. Is that what you’re after?

    Best regards,
    Ismael

    June 24, 2019 at 11:31 am #1112891
    RonnyE2019

    Yes. How dod you do this? What was the problem? Why didn´t it worked before (I started with an empty wordpress/enfold and just imported the demo enfold theme on page restaurant)?

    June 24, 2019 at 12:16 pm #1112906
    RonnyE2019

    It still dont work!

    June 25, 2019 at 2:09 pm #1113227
    RonnyE2019

    I need urgend help. Do you have a live chat or a telefon support?

    June 25, 2019 at 4:10 pm #1113269
    Victoria

    Hi RonnyE2019,

    No, we only have support on this forum.

    Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.

    Ismael added the logo and set the menu in the Appearance > Widgets. You need to create the menu and assign it to be Enfold’s main menu.

    Here are the docs for you

    Import Demos

    Menu

    Logo

    Best regards,
    Victoria

    June 25, 2019 at 4:51 pm #1113285
    RonnyE2019

    Dear Victoria,

    thanks for your answer. However I still have the problem with the demo import. Now I reseted WordPress. Please install the demo theme “restaurant”, restaurant one page” and “construction” and see what happens. There are still errors and the websites doesn´t look like on https://kriesi.at/themes/enfold-overview/.

    I hope you will find a solution soon.

    Best regards!

    June 25, 2019 at 9:13 pm #1113383
    Victoria

    Hi RonnyE2019,

    I see that the theme is not used and so I cannot check the demo. Can we switch the theme?

    Best regards,
    Victoria

    June 25, 2019 at 9:24 pm #1113386
    RonnyE2019

    Hi Victoria,

    I sent you the login in one of my last messages, so that you can try this. You will find the LogIn again below. The point ist, that the import of the demos doesn´t work. Please try to activate a demo (.“restaurant”, restaurant one page” and “construction” etc.). No demo is working correct.

    I activated enfold theme again (but you can also do this with the login).

    Hoping for help now …

    Regards

    June 25, 2019 at 10:05 pm #1113395
    RonnyE2019

    PS: Please feel free to switch and change what you like for testing.

    June 26, 2019 at 7:00 pm #1113691
    Victoria

    Hi RonnyE2019,

    Please check your front page now.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.