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  • June 3, 2022 at 10:07 pm #1354076
    StrategyDriven

    Hello,

    I developed a website using the Enfold Theme on my development VPS hosted by InMotion Hosting. It can be viewed here: https://buildtestwebsite.site/

    However, when the website was moved to a WordPress.com hosting staging site the theme stopped resolving properly after a few hours: https://berniesteamcom.wpcomstaging.com/

    We are running a minimum plugin suite that includes Akismet Anti-Spam, All-in-One WP Migration (can be removed at this point), My Custom Functions, Ninja Forms, and Yoast SEO. Jetpack is installed (WordPress.com does not allow its removal) but has been deactivated.

    I’ve provided Administrator rights in the Private Content section. Any help is greatly appreciated.

    Thank you!

    All the Best,
    Nathan

    June 4, 2022 at 10:36 am #1354124
    Rikard

    Hey StrategyDriven,

    Could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    June 6, 2022 at 5:07 am #1354274
    StrategyDriven

    Hi Rikard,

    Thank you for the suggestion. The Enfold Theme has been updated to version 4.9.2.3 but we are continuing to experience the same issues.

    Any additional support you can provide is greatly appreciated.

    Thank you!

    All the Best,
    Nathan

    June 6, 2022 at 11:27 am #1354285
    Rikard

    Hi,

    Thanks for the update. I turned off file compression under Enfold->Performance, and it’s working as it should after that. You can try to turn that on again in a few days or so.

    Best regards,
    Rikard

    June 6, 2022 at 5:07 pm #1354312
    StrategyDriven

    Thank you, Rikard! It does look good for me as well.

    I’ll let you know in a day or so if everything remains as it should.

    Again, I greatly appreciate your help! Enjoy the day!

    All the Best,
    Nathan

    June 6, 2022 at 7:47 pm #1354325
    Rikard

    Hi,

    Great, we’ll keep this thread open in case you should have any further problems.

    Best regards,
    Rikard

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