Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 10, 2018 at 4:45 pm #983734
    benq75

    Hi, My Enfold Installation is showing 4.1.2 with no Updates required whereas I have other sites running Enfold that are on 4.4.1
    Why is this not auto-updating?
    Best Regards
    Ben

    July 10, 2018 at 9:35 pm #983845
    Basilis

    Hey benq75,

    Transient Cleaner

    Can you please install it and try now?

    Best regards,
    Basilis

    July 10, 2018 at 9:44 pm #983856
    benq75

    Sadly this still has not worked :-( Still reporting the old version

    July 11, 2018 at 3:04 am #983962
    Ismael

    Hi,

    It must be a server related issue. You can update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    July 11, 2018 at 10:16 am #984103
    benq75

    I have implemented the update manually, replacing the Enfold folder in the wp-content/themes directory but now have a 500ERROR and the site is unreachable. I cannot even log into wp admin.
    I will include my FTP details but my server hosts are reporting that the file that is causing the trouble is: /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php
    Please Help!!!!! I am completely lost now!

    July 11, 2018 at 10:45 am #984109
    Yigit

    Hey,

    Folders were merged during update instead of being overwritten. That left duplicated files which caused the issue. I deleted those duplicate files via FTP. Please review your website

    Best regards,
    Yigit

    July 11, 2018 at 10:46 am #984110
    benq75

    Yigit – As always you are amazing!
    Thanks So Much!!
    Ben

    July 11, 2018 at 11:32 am #984133
    Yigit

    Hi,

    We are always happy to help Ben! Enjoy the rest of your day :)

    Best regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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