Viewing 23 posts - 1 through 23 (of 23 total)
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  • #834893

    I’m working on a new website and the display on my iPhone is a mess. They layout looks awful and it doesn’t seem to be stretching and moving for responsive design. What have I not done to make this look so bad?

    #835019

    Hey Kim,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #835117
    This reply has been marked as private.
    #835386

    Hi,

    Thanks for that, though the details don’t seem to work. Could you check and verify please?

    Best regards,
    Rikard

    #835399
    This reply has been marked as private.
    #835520

    Hi,

    Check is there`s any plugin conflict disabling all of them.

    Best regards,
    John Torvik

    #838767

    The only two plugins being used are Gravity Forms and Yoast. I have those two plugins on every site I own and have no issue.

    #838831

    Hi TheURLdr,

    I was about to check, but credentials did not work for me. Could you please update the credentials

    Best regards,
    Victoria

    #838916
    This reply has been marked as private.
    #839400

    Hi TheURLdr,

    Which ones are the .htpassword credentials? Neither work for it. Also, please attach a few screenshots of the issue.

    Best regards,
    Victoria

    #839485
    This reply has been marked as private.
    #839717

    Hi,

    The login details Victoria was asking for is for the login box before being able to see the WordPress login screen. Please see private.

    You can post screenshots by uploading them to a service like imgur, google drive, dropbox etc. and then link to them here.

    Best regards,
    Rikard

    #839742
    This reply has been marked as private.
    #840524

    Status please?

    #840829

    Hi TheURLdr,

    Looks like some of the css is missing, can you Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Or you can use the css below, but you might run into issues later. As for the menu, you need to create a menu and add it as a main menu, the fallback menu is kind of for demo purposes only.
    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    @media only screen and (max-width: 767px) {
      #top .no_margin.av_one_third {
        width: 100%;
      }
      div .av_one_half, div .av_one_third  {
          margin-left: 0%;
          width: 100%
      }
    }
    

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #840906

    Thanks Victoria! That definitely made a difference. But there is still a blank space under the header and above the Full Width EasySlider. Can you tell me how to get rid of that?

    #840907

    And is there a way to fix the “home” link on the mobile display? It’s sliding into the logo.

    #841449

    Hi TheURLdr,

    That menu does not really work well with the burger menu, you need to create a menu and assign it as Enfold main menu.

    Best regards,
    Victoria

    #841480

    The search magnifying glass image still doesn’t disappear

    • This reply was modified 6 years, 9 months ago by TheURLdr.
    #841507

    Updated the Enfold theme files via FTP. Made no difference in any of the remaining issues. Blank space still there. Layout of header still squished together with the mag glass icon overtop of the logo.

    #841976

    Hi,

    I am seeing the search, not seeing the menu. That whitespace is the extra empty element added, you can remove it while editing the page.

    Best regards,
    Victoria

    #841989

    Victoria, There is no element to remove where that white space is. That’s the problem. The search mag glass is overtop the logo. How do you remove it?

    #843404

    Hi,

    Did you add any modifications to the theme files? The builder is creating another section that is not supposed to be there. It’s also happening on a test page and it’s breaking the main container. ( see private field )

    Best regards,
    Ismael

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