Viewing 23 posts - 1 through 23 (of 23 total)
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  • August 5, 2017 at 10:37 pm #834893
    TheURLdr

    I’m working on a new website and the display on my iPhone is a mess. They layout looks awful and it doesn’t seem to be stretching and moving for responsive design. What have I not done to make this look so bad?

    August 6, 2017 at 1:20 pm #835019
    Rikard

    Hey Kim,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 6, 2017 at 8:46 pm #835117
    TheURLdr
    This reply has been marked as private.
    August 7, 2017 at 2:27 pm #835386
    Rikard

    Hi,

    Thanks for that, though the details don’t seem to work. Could you check and verify please?

    Best regards,
    Rikard

    August 7, 2017 at 3:03 pm #835399
    TheURLdr
    This reply has been marked as private.
    August 7, 2017 at 6:17 pm #835520
    John Torvik

    Hi,

    Check is there`s any plugin conflict disabling all of them.

    Best regards,
    John Torvik

    August 14, 2017 at 4:51 pm #838767
    TheURLdr

    The only two plugins being used are Gravity Forms and Yoast. I have those two plugins on every site I own and have no issue.

    August 14, 2017 at 5:48 pm #838831
    Victoria

    Hi TheURLdr,

    I was about to check, but credentials did not work for me. Could you please update the credentials

    Best regards,
    Victoria

    August 14, 2017 at 7:55 pm #838916
    TheURLdr
    This reply has been marked as private.
    August 15, 2017 at 4:45 pm #839400
    Victoria

    Hi TheURLdr,

    Which ones are the .htpassword credentials? Neither work for it. Also, please attach a few screenshots of the issue.

    Best regards,
    Victoria

    August 15, 2017 at 6:14 pm #839485
    TheURLdr
    This reply has been marked as private.
    August 16, 2017 at 6:56 am #839717
    Rikard

    Hi,

    The login details Victoria was asking for is for the login box before being able to see the WordPress login screen. Please see private.

    You can post screenshots by uploading them to a service like imgur, google drive, dropbox etc. and then link to them here.

    Best regards,
    Rikard

    August 16, 2017 at 7:43 am #839742
    TheURLdr
    This reply has been marked as private.
    August 17, 2017 at 5:33 pm #840524
    TheURLdr

    Status please?

    August 18, 2017 at 11:54 am #840829
    Victoria

    Hi TheURLdr,

    Looks like some of the css is missing, can you Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Or you can use the css below, but you might run into issues later. As for the menu, you need to create a menu and add it as a main menu, the fallback menu is kind of for demo purposes only.
    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 767px) {
  #top .no_margin.av_one_third {
    width: 100%;
  }
  div .av_one_half, div .av_one_third  {
      margin-left: 0%;
      width: 100%
  }
}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 18, 2017 at 3:50 pm #840906
    TheURLdr

    Thanks Victoria! That definitely made a difference. But there is still a blank space under the header and above the Full Width EasySlider. Can you tell me how to get rid of that?

    August 18, 2017 at 3:52 pm #840907
    TheURLdr

    And is there a way to fix the “home” link on the mobile display? It’s sliding into the logo.

    August 19, 2017 at 10:02 pm #841449
    Victoria

    Hi TheURLdr,

    That menu does not really work well with the burger menu, you need to create a menu and assign it as Enfold main menu.

    Best regards,
    Victoria

    August 19, 2017 at 11:30 pm #841480
    TheURLdr

    The search magnifying glass image still doesn’t disappear

    • This reply was modified 7 years, 3 months ago by TheURLdr.
    August 20, 2017 at 12:04 am #841507
    TheURLdr

    Updated the Enfold theme files via FTP. Made no difference in any of the remaining issues. Blank space still there. Layout of header still squished together with the mag glass icon overtop of the logo.

    August 21, 2017 at 12:56 pm #841976
    Victoria

    Hi,

    I am seeing the search, not seeing the menu. That whitespace is the extra empty element added, you can remove it while editing the page.

    Best regards,
    Victoria

    August 21, 2017 at 1:35 pm #841989
    TheURLdr

    Victoria, There is no element to remove where that white space is. That’s the problem. The search mag glass is overtop the logo. How do you remove it?

    August 24, 2017 at 11:37 am #843404
    Ismael

    Hi,

    Did you add any modifications to the theme files? The builder is creating another section that is not supposed to be there. It’s also happening on a test page and it’s breaking the main container. ( see private field )

    Best regards,
    Ismael

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