Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • August 14, 2020 at 3:14 pm #1237843
    Hannes

    Hi Enfold,

    today I had a look in my wordpress installation and I was scared: My Enfold Menu isn’t loading (also in different browsers):

    https://ibb.co/ySfTf13

    Than I tested some things, including the contact form. And when I filled the form, I didn’t receive any mails yet.

    What’s going on here?

    August 16, 2020 at 10:15 am #1238111
    Rikard

    Hey Hannes,

    Thanks for the screenshot. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 16, 2020 at 5:40 pm #1260755
    Hannes

    Ok, it still does not work.

    November 17, 2020 at 12:40 am #1260840
    Victoria

    Hi Hannes,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best regards,
    Victoria

    November 17, 2020 at 11:21 am #1260937
    Hannes

    Hi Victoria,

    I don’t see any option to delete enfold as described in one article – it’s not in the other article, I’m wondering about this.
    I tried to install the theme anyway, but it fails.

    Best,
    Hannes

    November 17, 2020 at 8:34 pm #1261098
    Victoria

    Hi Hannes,

    I updated the theme for you. Please check.

    Best regards,
    Victoria

    November 18, 2020 at 3:26 pm #1261292
    Hannes

    Hey Victoria,

    thanks for the update! Did you check, if my problem is solved now?
    I had a look into the Enfold Entry and still the navigation is missing there. So the Update did not help anything here.

    My problem is as described: The navigation menu in enfold is (still) missing…

    Best,
    Hannes

    November 18, 2020 at 3:28 pm #1261293
    Hannes

    screenshot-1

    November 18, 2020 at 3:37 pm #1261294
    Yigit

    Hi,

    Please flush your browsers cache and refresh your page a few times. I just checked your website and tabs load fine on my end. Attached a screenshot in private content field below :)

    Regards,
    Yigit

    November 18, 2020 at 5:15 pm #1261329
    Hannes

    Ok, it works in an incognito tab. Thanks a lot!

    November 18, 2020 at 5:19 pm #1261331
    Yigit

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Enfold Menu is missing & Contact Form doesn't work’ is closed to new replies.