ENFOLD LATEST PORTFOLIO WIDGET - Support | Kriesi.at

Viewing 6 posts - 1 through 6 (of 6 total)

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Posts
April 19, 2019 at 3:56 am #1092543

Rieckermann GmbH
Participant

Hi Team,

We are currently using this widget to display the events. However, the list is not showing the latest event, it show last 3 event instead.
Is there any setting or option to fix the arrangement?

April 20, 2019 at 10:01 am #1092898
Nikko
Inactive Moderator
Hey Rieckermann GmbH,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
April 22, 2019 at 8:22 am #1093259

Rieckermann GmbH
Participant

This reply has been marked as private.

April 23, 2019 at 6:57 am #1093525

Rikard
Keymaster

Hi,

Thanks for that, I see that you are running an old version of the theme. Could you try to update to the latest version of the theme (4.5.6) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please delete the old version of the theme, then upload the new one. Make sure that you have backups of the site before you start updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

April 23, 2019 at 8:58 am #1093567

Rieckermann GmbH
Participant

This reply has been marked as private.

April 24, 2019 at 5:30 pm #1094084

Victoria
Inactive Moderator

Hi Rieckermann GmbH,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria
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