Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 25, 2025 at 9:52 pm #1490595
    jerry allen
    Guest

    My web developer passed away and I do not know my log in my website is dead because of enfold what do I do?
    Howdy!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Enfold.

    First, visit your website (https://www.bloodglow.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.bloodglow.com/wp-admin/network/) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://www.bloodglow.com/wp-login.php?action=enter_recovery_mode&rm_token=6AfRIxtPUmLibeG0NnAtEO&rm_key=xtr9c6sew3jbaCXnvKaoeE

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.8.3
    Active theme: Enfold (version 4.4.1)
    Current plugin: (version )
    PHP version 8.3.25

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 313 of the file /home4/bloodglo/public_html/wp-content/themes/enfold/functions-enfold.php. Error message: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e)

    EnfoldVersion: 4.4.1
    By Kriesi

    A superflexible and responsive Business Theme by Kriesi – Update notifications available on twitter, facebook and via newsletter: Follow me on twitter – Join the Facebook Group – Subscribe to our Newsletter

    October 26, 2025 at 10:16 am #1490599
    Rikard

    Hey jerry,

    I see that you are running an old version of the theme, could you try to update to the latest version (7.1.3) to see if that helps please? The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.