Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 17, 2018 at 10:25 pm #898705
    v1t3k

    Hi,

    My Instagram pictures stopped showing via the Enfold widget. Descriptions are still showing, though.

    Link to the site below.

    I have now updated to the latest version of WordPress and Enfold theme, hoping that would fix the issue but it hasn’t.

    Please can you help?

    Many thanks!

    January 17, 2018 at 10:38 pm #898710
    Jordan Shannon

    Hey v1t3k,

    Have you attempted to disable all active plugins to see if this issue resolves?

    Best regards,
    Jordan Shannon

    January 17, 2018 at 10:58 pm #898731
    KevinLloydJones

    Hi.

    This was noticed on my wifes photography website yesterday, however some images are showing whilst others are not.

    Grace & Isla

    When checking the console and opening one of the problem image links in a new tab I get the message – Invalid Url Signiture

    https://scontent-ams3-1.cdninstagram.com/vp/0c8dc185d2638f97dffd8ec841942766/5ADE41C4/t51.2885-15/s160x160/sh0.08/e35/25024047_822983521207704_8935724367506046976_n.jpg

    I’m at a loss how to resolve this. Any ideas would be appreciated. Odd that some work and others don’t. When you click on one to open the lightbox and scroll through the lightbox they all pull through.

    Kev

    January 17, 2018 at 11:01 pm #898736
    Jordan Shannon

    Hey KevinLloydJones,

    I have to ask for you as well if you attempted disabling all active plugins and retesting.

    Best regards,
    Jordan Shannon

    January 17, 2018 at 11:16 pm #898749
    KevinLloydJones

    Hi Jordan.
    Yes, first thing I do when I have a problem with a WordPress site. Disabled all active plugins without effect.
    My first thoughts were that the W3 Total Cache Plugin was the issue, but after disabling it the problem persisted.
    Kev

    January 17, 2018 at 11:36 pm #898766
    Yigit

    Hi!

    Please update Enfold to the latest version 4.2.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    January 18, 2018 at 5:07 pm #899202
    v1t3k

    The problem seems to have resolved itself overnight.

    Thank you for your responses.

    January 18, 2018 at 6:20 pm #899235
    Jordan Shannon

    Hey v1t3k,

    Great! I’m glad that you were able to get this corrected. If you need additional help please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.