Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) - Support

Tagged: enfold instagram widget, Instagram Widget

Viewing 30 posts - 1 through 30 (of 125 total)

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Author

Posts
March 14, 2018 at 12:12 am #926343
gooflo
Participant
Since today my Enfold Instagram Widget is not working any more, I get the error message: Instagram has returned invalid data.
- This topic was modified 6 years, 9 months ago by gooflo.
March 14, 2018 at 9:58 am #926508

russellinka
Participant

I have the same problem, man. Think it’s somehow connected with the last theme update…:(

March 14, 2018 at 10:15 am #926520

elvirais
Participant

+1 same problem here

March 14, 2018 at 10:49 am #926539

jennyfrances37
Participant

I have the same problem. No updates were done, it just stopped working and shows message “Instagram has returned invalid data.”

March 14, 2018 at 11:47 am #926555

Prasanna N
Participant

I too have the same issue from today morning, My Instagram widget says “Instagram has returned invalid data.”
my Enfold updated to 4.2.6

March 14, 2018 at 1:12 pm #926584

Picante
Participant

Me too… Please help!

March 14, 2018 at 3:34 pm #926656

Org4Europe
Participant

Same problem here: “Instagram has returned invalid data”. Please help!

March 14, 2018 at 4:33 pm #926690

tremblayly
Participant

I have the same problem also.
Lyse

March 14, 2018 at 5:01 pm #926716
wescrete
Participant
same issue here
- This reply was modified 6 years, 9 months ago by wescrete.
March 14, 2018 at 5:02 pm #926717

Darius
Participant

same here

March 14, 2018 at 5:04 pm #926719

Galaxstar
Participant

Keep getting the same error as you guys: Instagram has returned invalid data regardless of the settings.

March 14, 2018 at 5:18 pm #926725

tinaca
Participant

same here

March 14, 2018 at 5:34 pm #926734

adamappel
Participant

Same here

March 14, 2018 at 6:25 pm #926751
Yigit
Keymaster
Hey,

Apparently Instagram has made some changes. Could you please try replacing wp-content/themes/enfold/framework/php/class-framework-widgets.php file with this one – https://www.dropbox.com/s/k0te522ilwdcpik/class-framework-widgets.php?dl=0 and check if that helps?
I tested on my local installation and it helped.

Regards,
Yigit
- This reply was modified 6 years, 9 months ago by Yigit. Reason: updated link
March 14, 2018 at 6:30 pm #926756

tremblayly
Participant

Hi Yigit

Where do I copy this file? Which folder?

Thanks
Lyse

March 14, 2018 at 6:32 pm #926759
adamappel
Participant
Unfortunately it didn’t help replacing with the file you linked to for me.
- This reply was modified 6 years, 9 months ago by adamappel.
March 14, 2018 at 6:32 pm #926760

Galaxstar
Participant

Thanks! Now the insta widget is working.

March 14, 2018 at 6:33 pm #926761
Yigit
Keymaster
Hey Lyse,

You can go to wp-content/themes/enfold/framework/php/ folder via FTP and replace class-framework-widgets.php file.

Alternatively, you can go to Appearance > Editor > (make sure you are editing Enfold parent theme) framework > php and replace the content of class-framework-widgets.php file with – https://www.dropbox.com/s/k0te522ilwdcpik/class-framework-widgets.php?dl=0 :)

Best regards,
Yigit
- This reply was modified 6 years, 9 months ago by Yigit. Reason: updated link
March 14, 2018 at 6:38 pm #926766

Manny Rodrigues
Participant

Yup. Fixed it for me. Thank you!

March 14, 2018 at 6:39 pm #926767

tremblayly
Participant

Hi Yigit
That new file fixed the problem on my site!
Thank you
Lyse

March 14, 2018 at 6:40 pm #926768

Yigit
Keymaster

Hey!

Great! Thanks for your feedbacks!

@adamappel Could you please flush cache and refresh your page a few times? If that does not help, please start a new thread and attach FTP and WP admin logins in private content field so we can look into it :)

Cheers!
Yigit

March 14, 2018 at 6:43 pm #926769

adamappel
Participant

Sorry, thought it would be enough to clear my built in cache but flushed the browser and it works now.
Thanks!

March 14, 2018 at 6:43 pm #926771

Yigit
Keymaster

Hey,

Great! We will include the fix in upcoming update :)

Best regards,
Yigit

March 14, 2018 at 6:45 pm #926773
Galaxstar
Participant
Just one question, in the lightbox view, I seem to remember that the insta text showed below the image, but now it doesn’t. If I remember correctly, would this be possible to implement again?
- This reply was modified 6 years, 9 months ago by Galaxstar.
March 14, 2018 at 6:45 pm #926774

tremblayly
Participant

Awesome response and fast action!
Thank you moderators!

March 14, 2018 at 7:04 pm #926777

Yigit
Keymaster

Hey!

@galaxstar That is true. Thanks for the heads up!
Please use this updated version – https://www.dropbox.com/s/k0te522ilwdcpik/class-framework-widgets.php?dl=0

I will update the links above as well :)

Cheers!
Yigit

March 14, 2018 at 8:03 pm #926805

Dmichel
Participant

@yigit everytime i try to upload the file, it breaks my site :( when will you guys be pushing the update?

March 14, 2018 at 8:06 pm #926807

Yigit
Keymaster

Hi,

@dmichel ETA for Enfold 4.2.7 is the last week of March.
Could you please start a new thread under Enfold sub forum and attach FTP and WP admin logins so we can replace the file for you?

Best regards,
Yigit

March 14, 2018 at 8:33 pm #926819

goldengate415
Participant

That fixed my site, too! Thanks!

March 14, 2018 at 10:15 pm #926876

Darius
Participant

great, worked!
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