Enfold Homepage continiously in loading sequence. Unable to make changes.

A new thread started by email request of Yigit on this support forum.

Hi there,
On Nov 22, 2021 I have purchased a new version of the Enfold theme (version 4.8.7.1) from the Envato Market website. (because I wasn’t able to update from Enfold version 4.5 to the latest version, despite the Update Now button in the older 4.5. version).

After downloading, installing and activating the newer Enfold theme today I have a problem making changes on the homepage itself on my website. The homepage is continiously trying to load the info on the homepage without showing any information. (e.g. I use the ‘classic editor’ plugin).

If I deactivate the classic editor plugin the site comes up with a message “there is a critical fault on this site”. It doesn’t make any difference when I deactivate all plugins. Very enoying so far and now being busy for days in a row trying to solve this issue.

Therefore I was hoping that all update and homepage problems should be solved by purchasing the latest Enfold theme version. Unfortunally it doesn’t seem to work that way.

I have retrieved a valid Envato Market token for future updates. (using the envato market plugin) and upload the envato market zip file.

Further more: I use PHP version 7.4.25 from my hosting provider.

Maybe you can help me with any good information to solve this Enfold theme problem I have. Looking forward to your reply.

Best Regards,
Frits Stel – Netherlands

• This topic was modified 2 years, 9 months ago by Regina_2019.