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  • #665802

    After installing Enfold theme and importing the GYM demo, there appears to be an error in the header (see — http://dev-carriage-works.pantheonsite.io). All content, images and media seems to have imported just fine. I’ve used WordPress Reset plugin to try again but same results. Any help?

    #665847

    Hey SiteCorner,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

    #665884

    Hi Andy, I followed your instructions and the problem still persists. Any way you can look at my SFTP and WP-Admin to see if you can spot the issue?

    #666149

    Hi,

    when I activate your default Enfold theme (and not the child theme) then it’s working without errors. So something inside your child theme is causing the issue. Check all your custom code and remove it one by one.

    Best regards,
    Andy

    #666284

    Hi Andy, this issue began before I installed the Child theme. That was just an experiment I tried after the fact. However, I was able to get GYM working perfectly on DreamHost, which means this is a Pantheon problem. I will proceed to build this site on DreamHost but wanted to make you aware of my findings. Thanks again!

    #667382

    Hi,

    Sorry for the late reply. Thanks a lot for sharing your findings, much appreciated :-)

    We’ll keep the thread open in case you should have any further problems on the topic.

    Regards,
    Rikard

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