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    After installing Enfold theme and importing the GYM demo, there appears to be an error in the header (see — All content, images and media seems to have imported just fine. I’ve used WordPress Reset plugin to try again but same results. Any help?


    Hey SiteCorner,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,


    Hi Andy, I followed your instructions and the problem still persists. Any way you can look at my SFTP and WP-Admin to see if you can spot the issue?



    when I activate your default Enfold theme (and not the child theme) then it’s working without errors. So something inside your child theme is causing the issue. Check all your custom code and remove it one by one.

    Best regards,


    Hi Andy, this issue began before I installed the Child theme. That was just an experiment I tried after the fact. However, I was able to get GYM working perfectly on DreamHost, which means this is a Pantheon problem. I will proceed to build this site on DreamHost but wanted to make you aware of my findings. Thanks again!



    Sorry for the late reply. Thanks a lot for sharing your findings, much appreciated :-)

    We’ll keep the thread open in case you should have any further problems on the topic.


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