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  • September 21, 2023 at 2:44 am #1419802
    enic5

    Hi,

    Can a moderator please help out? Everything has been tested and run multiple times, there’s some issue with the Enfold “Contact Form”. When testing the sender will recieve the confirmation email, but the mail sent won’t land in designated inbox.

    Sending regular e-mail to the adress however works and everything is normal. We launched a site but now we can’t have contact forms so we temporarily replaced them with buttons…

    Kind regards

    September 21, 2023 at 11:56 am #1419880
    Ismael

    Hey enic5,

    Thank you for the inquiry.

    To test if the default wp_mail function is working correctly on your site, please install the following plugin and let know us of the results:

    // https://wordpress.org/plugins/wp-test-email/

    The steps outlined in the following documentation should also help.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Ismael

    September 21, 2023 at 12:05 pm #1419884
    enic5

    Solved.

    • This reply was modified 1 year, 1 month ago by enic5.
    • This reply was modified 1 year, 1 month ago by enic5.
    • This reply was modified 1 year, 1 month ago by enic5.
    September 21, 2023 at 12:15 pm #1419890
    Ismael

    Hey!

    Glad to know that this has been resolved. Please let us know if you have more questions about the theme.

    Have a nice day.

    Regards,
    Ismael

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