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  • #1208896

    Hello,

    I am following up on the following issue:

    Then I wanted to upgrade Enfold 4.5.4 to 4.7.3, but was not able to do that within Enfold Theme options. I then solved it by ftp upload.

    Now I saw, that there is a new Enfold version 4.7.4 and again, my version of Enfold is not able to recognize that there is a new version. I am really missing the comfort of a one click update, please investigate.

    Credentials in the private content.

    Regards,

    Simon

    #1208898

    Hello,

    I issued the same problem today. However, I don’t want to update through FTP, unless it might be fixed anyway soon.

    Here is the error message that I receive in the Theme Update section.

    An error occurred while updating Enfold: Update package not available.

    Errors occured checking on 2020/05/01 16:20:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – Request for Download URL failed.

    #1209311

    From my point of view I no checked again, and had the following situation.
    My wordpress showed me available updates, i clicked on the list of available updates (plugins, themes, etc.)
    There it showed me, that there is a new version of Enfold theme available, but that it is unable to perform the update.
    Then I go to Enfold settings, there it again says that I am running latest version.
    I click on button “Check manually”. That link brings you to the standard wordpress theme overview. There it suddenly let me update the theme through wordpress standard update process.

    Not feeling good about it, but for now my page is updated to the latest version.
    See you again at the next update fail ;-)

    #1209643

    Hi baseenergy,

    Glad it’s working for you now! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1209644

    Hi t73z,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

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