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  • #631021

    Hello,

    I’m opening a new thread as per the recommendation here:
    https://kriesi.at/support/topic/enfold-contact-form-not-sending-emails-2/#post-630915

    There’s seems to be an issue with the enfold theme contact form sending emails. Here’s what I have done so far:

    – Installed Contact Form 7 — didn’t work
    – Installed WP SMTP Plug-in and forced SMTP mail function — didn’t work
    – Created a valid (Email address hidden if logged out) email, and made that default email for the wordpress website. Added the below code into the theme functions.php — Still didn’t work:

    function change_cf_from() {
        return " (Email address hidden if logged out) ";
    }
    add_filter('avf_form_from', 'change_cf_from', 10);

    – I tested php email functionality and it DOES work. I was able to test this via the below code:

    <?php 
        ini_set( 'display_errors', 1 );
        error_reporting( E_ALL );
        $from = "emailtest@YOURDOMAIN";
        $to = "YOUREMAILADDRESS";
        $subject = "PHP Mail Test script";
        $message = "This is a test to check the PHP Mail functionality";
        $headers = "From:" . $from;
        mail($to,$subject,$message, $headers);
        echo "Test email sent";
    ?>

    I’m running this theme on an AWS EC2 instance with Ubuntu:
    Distributor ID: Ubuntu
    Description: Ubuntu 14.04.4 LTS
    Release: 14.04
    Codename: trusty

    I have created a wp-admin account and it’s listed in the private content.

    This is a rather urgent matter, since we’re going live this week. Please, your prompt assistance is greatly appericated.

    Thank you,

    #631570

    Hello Support Team,

    I have yet to hear from anyone, Could you please assist with the issue above.

    Thank you,

    #631975

    Hi,

    Thank you for using Enfold.

    Most of the contact form related inquiries that we encountered are server related and they are usually fixed after doing the instructions in the following link: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    But since you’re on aws, looks like you have to configure the mail server manually:

    https://forums.aws.amazon.com/message.jspa?messageID=317525
    http://docs.aws.amazon.com/ses/latest/DeveloperGuide/send-using-smtp-integrate.html

    Or replace the current domain email with gmail or any free web-based e-mail service.

    Best regards,
    Ismael

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