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  • #1041451

    Hello,

    I have the problem, that I´m using the same E-Mail for receiving entries from contact form and sending text with autoresponder for the person who filled out the contact form.
    But…
    The user is getting the autoresponder message, but I´m not receiving the data from contact form to my e-mail.

    If I put for testing my e-mail to contact form then I´m receiving the data from contact form and from autoresponder to same e-mail too.

    My hoster told me, that the contact form is trying to send the e-mail from users e-mail and that´s not accepted from server. Cause of that´s it´s not working.

    How can we solve this?

    Thanks for help.
    Best wishes

    #1043560

    Hey sonejder,

    Thank you for using Enfold.

    Have you tried adjusting the form’s default “from” address? These steps should help.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Ismael

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