Hello,
I have the problem, that I´m using the same E-Mail for receiving entries from contact form and sending text with autoresponder for the person who filled out the contact form.
But…
The user is getting the autoresponder message, but I´m not receiving the data from contact form to my e-mail.
If I put for testing my e-mail to contact form then I´m receiving the data from contact form and from autoresponder to same e-mail too.
My hoster told me, that the contact form is trying to send the e-mail from users e-mail and that´s not accepted from server. Cause of that´s it´s not working.
How can we solve this?
Thanks for help.
Best wishes
Hey sonejder,
Thank you for using Enfold.
Have you tried adjusting the form’s default “from” address? These steps should help.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
Ismael