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  • August 13, 2020 at 11:38 am #1237356
    loganfive

    Hi there,

    we are support a customer website. Unfortunately he has problems with spam messages by the Enfold Contact Form.
    the contact form includes name, e-mail, subject, “number captcha” and checkbox for the GDPR aggrement.
    Last one is necessary.

    Strangely enough the e-mail he receives includes the following
    Name
    E-Mail
    Subject
    and GDPR-text BUT with: false at the end.
    How can that problem be fixed?
    Thanks for your help

    August 17, 2020 at 11:35 am #1238454
    Ismael

    Hey loganfive,

    Thank you for the inquiry.

    Do you receive a lot of these emails, and is it from the same IP address? There are a lot of ways to prevent spam but one thing that usually works is to blacklist the IP addresses where the blank messages came from. We recommend installing a security plugins such as WordFence, Sucuri Security or All In One WP Security & Firewall to filter out the site traffic and block activities from suspected IP addresses.

    Did you enable the contact form’s spam protection or the Google ReCAPTCHA option?

    // https://kriesi.at/documentation/enfold/contact-form/#what-is-captcha

    Best regards,
    Ismael

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