Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 28, 2020 at 6:49 pm #1269941
    marklloydbeattie

    Hi Guys,

    I am really struggling to get the contact form working on my site. The WordPress instance is sending mail fine, which I have tested by submitting a forget password.

    I am not a developer and have tried looking a the functions.php file as suggested in your instructions but am not having much luck. Any help would be appreciated.

    Kind regards,
    Mark

    December 29, 2020 at 4:38 am #1269949
    Rikard

    Hey marklloydbeattie,

    Thanks for the login details, they don’t seem to work though:

    Unknown username. Check again or try your email address.

    Please check and verify.

    Also please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    December 31, 2020 at 1:05 pm #1270006
    marklloydbeattie

    I have re-created account, sorry for the delay, you should now be able to login.

    Kind regards,
    Mark

    January 1, 2021 at 5:21 am #1270016
    Rikard

    Hi Mark,

    Thanks for the update. The details are still not working though, please see private.

    Best regards,
    Rikard

    January 3, 2021 at 5:36 pm #1270055
    marklloydbeattie
    This reply has been marked as private.
    January 4, 2021 at 5:25 am #1270096
    Rikard

    Hi Mark,

    Thanks for that. I tried changing the email to my own in your contact form, and I got the message. It did end up in my spam mail though, maybe that is the case on your end too? I used an @gmail.com email when testing.

    Best regards,
    Rikard

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