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  • #1230191

    I just followed https://kriesi.at/documentation/enfold/child-theme/#toggle-id-4 and tried clear cache couple of times (including deactivate all plugins). But still it doesn’t work, especially the CSS as you can see here:

    Enfold Child: https://ibb.co/kJRYhf4 <- you see the “white” things
    Enfold: https://ibb.co/TK9Vg2C <- should looks like this

    Should I enable CSS file merging and compression in Performance section?

    #1230194

    Hi Jeffrey Anthony,

    No need to enable CSS file merging and compression.
    If you have caching, please try to flush out cache.
    If that doesn’t work, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1230248
    This reply has been marked as private.
    #1230560

    Hi Japracool,

    Yes, thanks for the admin access.
    I have checked it and it seems to be a caching issue since the theme settings is similar to the parent theme.
    In Enfold > Performance, I checked Delete old CSS and JS files? and saved then unchecked it to force generation of new css file.

    Best regards,
    Nikko

    #1230651

    Thank you Nikko! Solved :)

    #1230748

    Hi Japracool,

    Great :)

    We are closing the thread.

    If you need further assistance please let us know in a new one.

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Enfold Child: CSS Won't Import’ is closed to new replies.