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  • #1345942

    I’ve tried disabling plugins, updating WordPress, updating the theme, recovering, and returning to an older backup. I’ve followed every suggestion listed and I cannot get the circle to go away, do anything but spin in Layout Builder. I’ve opened in private window, cleared cache and cookies to no avail. I cannot work on my client’s sites. I can see the layout, content, and media elements, but where these should appear is a spinning circle. Nothing is there. Please let me know if you can figure out what is going on. Then please explain how you fixed it, so I can apply to other Enfold sites with the same issue. Thank you.

    #1346053

    Hey djcopywriter,

    Thanks for the login details. Could you try updating the theme to the latest version (4.9.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. The update is available in the theme options, if you select to check manually. If updating doesn’t help, then please try updating your PHP version to 7.4 or higher.

    Best regards,
    Rikard

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