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  • June 27, 2020 at 11:52 pm #1226149
    ondeline

    Hi,
    I am witnessing something strange with an enfold installation I recently did.
    After the installation I am not able to edit content via the Avia editor. I just see ‘#edit-element’ being added in the URL, but the pop-up doesn’t open.

    Solutions I found on the blog and which I tried to fix it but didn’t work:
    1. Update WordPress & Enfold
    2. Disable all plug-ins, step by step and try.

    Is there anything else I can try….?

    • This topic was modified 4 years, 5 months ago by ondeline. Reason: typo correction
    June 29, 2020 at 1:24 pm #1226418
    Rikard

    Hey ondeline,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 29, 2020 at 1:30 pm #1226422
    ondeline
    This reply has been marked as private.
    June 29, 2020 at 5:24 pm #1226529
    Victoria

    Hi ondeline,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

    Best regards,
    Victoria

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