Tagged: ,

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 23, 2022 at 10:01 am #1341960
    gianmarizzi

    I’ve just updated theme to 4.9 and my footer got spoiled.
    Unfortunately it is very common for updates to create problems. I don’t know if it’s wordpress or theme or something else’s fault, but it’s unacceptable to never know what can happen every time there is an update.

    Now I had to activate Maintenance Mode for obvious reasons.
    In Private Content you can find credentials.

    • This topic was modified 2 years, 5 months ago by gianmarizzi.
    February 23, 2022 at 1:22 pm #1341993
    Rikard

    Hey Gian Maria,

    Are you overriding footer.php or header.php in a child theme? If so, then try to update those files with the content of the corresponding files from the parent theme.

    We’re being blocked from logging into your site:

    ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.

    If you want to check that updates are applying correctly on your site, then try doing them on a staging site first.

    Best regards,
    Rikard

    February 23, 2022 at 1:46 pm #1341998
    gianmarizzi

    I did what you suggest (replace child/footer.php with parent/footer.php) and now footer has disappeared.
    Can you please try to login again?

    February 23, 2022 at 4:59 pm #1342022
    gianmarizzi

    My footer is still missing.
    May I have support?

    February 23, 2022 at 6:16 pm #1342028
    Rikard

    Hi,

    The footer is showing fine on my end, please try using a different browser.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.