Viewing 8 posts - 211 through 218 (of 218 total)
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  • August 13, 2019 at 11:18 pm #1127441
    SHR Design

    Hi Victoria. I will share my WordPress and FTP credentials here in private. Hope you can help me with this. :)

    August 14, 2019 at 5:26 am #1127473
    Mike

    Hi,

    @siljerang
    Thank you for the login, I took a look at your site and see that you are installing Enfold for the first time, so you would install the theme via WordPress > Appearance > Themes > Add New, and not the “Update Theme and Plugins from Zip File” plugin, it is only used to update a theme.
    I assume that you also tried this and still get the error which I believe is due to your server PHP settings:
    Max Upload Size: 2mb
    PHP Time Limit: 30 seconds

    Please ask your webhost to change the Max Upload Size to 20mb, and the Time Limit to “no limit”, if this doesn’t help please include your ftp access in the Private Content area so we can assist.

    Best regards,
    Mike

    August 16, 2019 at 8:44 am #1128173
    SHR Design

    Hello @Mike

    Thanks for the help. I have done what you said and it worked.😀I´m so glad.
    No I have another problem. If I download the theme called https://kriesi.at/themes/enfold-restaurant-one-page/, it will not have pictures, map and booking page as the theme is. If I download another theme like https://kriesi.at/themes/enfold-one-page-agency/, it work.
    Is it some damage in the theme : https://kriesi.at/themes/enfold-restaurant-one-page/, or have I done something wrong? :)


    @siljerang

    August 16, 2019 at 10:51 pm #1128391
    Mike

    Hi,
    Glad to hear that it helped, for your demo import, is the “frontpage” page getting set in the theme options after the import?
    2019-08-16-164552
    Sometimes this field is not set so the frontpage is not looking correct, please check. If the images are not importing also this could be a PHP setting, Please ask your webhost to check your PHP settings to see if the secure options are activated.
    “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
    Try turning these “on”.

    Best regards,
    Mike

    August 17, 2019 at 8:59 am #1128460
    SHR Design

    Hello @Mike

    Yes, the “frontpage” page didn´t get set in the theme options after the import?
    Thanks again. No it worked. 😊


    @Siljerang

    August 17, 2019 at 4:22 pm #1128486
    Mike

    Hi,

    @siljerang
    I believe you mean this is solved, please confirm.

    “No it worked” = “Now it worked”

    Best regards,
    Mike

    August 18, 2019 at 11:55 pm #1128747
    SHR Design

    Hello @Mike

    I have a problem with my menu. The frontpage have been change to a post. What can I do to make it right again, so my frontpage/homepage is the right one and not a post anymore? I can´t rather see my different site in my menu. Can you please help me?

    • This reply was modified 5 years, 2 months ago by SHR Design.
    August 19, 2019 at 12:08 am #1128749
    Mike

    Hi,
    Thanks :)
    Glad we were able to help, Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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  • The topic ‘Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro’ is closed to new replies.