-
Posts
-
Hi,
Please include FTP access in the Private Content area, or cPanel access so we can use your webhost file manager so we can assist.Best regards,
MikeHi,
@Dr-Design I restored your site and updated Enfold for you. I’m not sure how your site looked before but you seem to have the default olive green colors. Hopefully this is how your site was, but with the crash, I’m not sure what we can do.
Please check.Best regards,
MikeHi,
@Cherryadvertising thanks for the login, but I’m unsure what help you are looking for. I also was unsure what your site address is so I couldn’t take a look. Please explain what you would like help with and include admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHi,
Website:https://cherry-adv.net/
Articles: https://cherry-adv.net/bg/instagram-podrazhka/
The issue is that when you check with google structure data tool some of the links in the blog you can see errorsIf you need something else we are available.
Thanks for the help.Sergey
Hy guys,
Thank you so much!
I’m so grateful for your immediate and professional service!It’s done perfectly!
So great work!
Thanks!
Best regards!
Hi,
@Dr-Design, glad we could help :)
Thank you for using Enfold.Best regards,
MikeHi,
@Cherryadvertising Thanks for explaining a little more, I see that you are using v4.4.1
Please update to v4.5.5 and them check again.Best regards,
MikeHi,
I am not quite sure if you are done with our website. But now very strange bug occurs. Could you please check how the homepage loads:
https://cherry-adv.net/en/ or https://cherry-adv.net/bg/ , https://cherry-adv.net/gr/ and etc.Best regards,
SergeyHi,
@cherryadvertising, I was waiting to hear from you that you have updated the theme and checked again. As in my post above. For your version there was a few issues such as your first one and this one which was corrected in v4.5.5
I recommend updating and expect these to be cleared up.Best regards,
MikeHi,
@Mike. We tried and it returend an error message: https://cherry-adv.net/wp-content/uploads/2019/03/screencapture-cherry-adv-net-wp-admin-update-core-php-2019-03-24-15_48_13.png
For several months, we have issues with this update. Many of colleagues have written about it.Is it possible to ask you to do it for us?
Best regards,
SergeyHi,
@Cherryadvertising Sure, I will need FTP access, since this is not your thread, I would recommend opening a new one to add your ftp & admin login and password, because it’s not private here. Please post a link to your new thread here so I can find it.Best regards,
MikeInstalling version 4.5.5 fails for me. I end up with a broken site (just displaying blank pages). The backend doesn’t work either, so I had to FTP and delete the theme directory which reverted to a default theme, then I had to upload an older version of Envato (3.7 is what I had physically on my hard disk) and my site is now up again…
But I can’t update.
Thanks for your help
FedericoHi,
@fchieli if you are using v3.7 there is a good chance that your PHP version is also outdated, that is below v5.6. Please check this and ensure you are using at least v5.6
Another possibility is that when you updated Enfold via FTP you overwrote the theme directory with the new version. This will also crash the site, please ensure the rename the old theme directory (enfold-old) or delete it via ftp and upload the new version in it’s own directory (enfold).Best regards,
MikeHi
I have attempted to update to the 4.5.5 update and had this issue, what can I do?
Thank YouWarning: preg_match() expects parameter 2 to be string, array given in /home/viaggi97/public_html/wp-admin/includes/class-wp-upgrader.php on line 268
Warning: file_exists() expects parameter 1 to be a valid path, array given in /home/viaggi97/public_html/wp-admin/includes/class-wp-upgrader.php on line 268
Warning: strip_tags() expects parameter 1 to be string, array given in /home/viaggi97/public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 63
Download dell’aggiornamento da …Warning: parse_url() expects parameter 1 to be string, array given in /home/viaggi97/public_html/wp-admin/includes/file.php on line 979
Warning: stripos() expects parameter 1 to be string, array given in /home/viaggi97/public_html/wp-content/plugins/jetpack/functions.global.php on line 132
Warning: parse_url() expects parameter 1 to be string, array given in /home/viaggi97/public_html/wp-content/plugins/jetpack/functions.global.php on line 137
Hi Emiliozanetti,
What you are getting are warnings and should not affect anything in the theme, the messages are not referring to anything in the theme either. It looks to be coming from plugins.
Best regards,
RikardOk , Thank you
But the theme doesn’t update with this warnings and I’m still using Version 4.4.1.
In warnings “There’s a problem downloading the theme”.
Can i solve this?Thank you
Hi,
With version 4.4.1 you will need to manually update, please see the instructions within this thread on how to manually update, it is quite easy.Best regards,
MikeHi,
@norm4u The error 500 is an Internal Server Error, I tried to work around this by updating your site via FTP, which typically works.
But I found that your child theme has an old header.php that is not supported and I believe it is causing the crash.
But when I examine your header.php it looks as though it contains a custom filter for displaying your shop pages so you will need to either remove the header.php or add your custom code to a up-to-date header.php.
I have uploaded the updated theme as “enfold-new” after you correct the header.php you can rename your current parent theme folder (“enfold”) to “enfold-old” via ftp, and then rename “enfold-new” to “enfold” and then see if your site loads correctly. If it should crash the via FTP switch the names back and your site will load again as before.
I will do this for you if you wish, but you will have to decide how to address the header.phpBest regards,
MikeHi @norm4u,
I edited your child header.php file and added your filter however issue was still occurring. Functions.php file of your child theme had content from parent themes functions.php file and that was causing the issue. I deleted duplicate parts and your site loads correctly now. Please review your website.
Best regards,
YigitI’ve been delaying dealing with this for a few months… until today. Unfortunately it’s not going smoothly. I’ve tried both the plug-in app update method, and ftp, and both result in the same problem. They bring the site down with an HTTP ERROR 500. I saw a previous mention about this, but didn’t see the solution. Please advise. Thank you.
Hi,
@gmclemore we would be able to assist better with admin login and ftp access, please open a new thread with this info in the Private Content area. As this is not your thread, your info won’t be private here.
After you open a new thread please link to it here so we can find it easier.
Thanks for your patience and understanding.Best regards,
MikeHello,
I am updating via ftp and followed the process laid out and now the site is down with this error:
Fatal error: Can’t use function return value in write context in /data/23/3/63/9/3063498/user/3413304/htdocs/institutional/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php on line 31
Please help
Rob HolmesHi,
@trobh1963 Thanks for the login, I don’t see the error on your site so I assume that you rolled the update back to bring your site back up. I see that you are using PHP v5.3.29 & Enfold v3.2.3 & WP v5.1.1
Please update your PHP to v5.6 first, then update Enfold to v4.5.6 via FTP.
Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
Then if you wish to update your PHP to v7.x you can, but I recommend checking that PHP v5.6 works first.
We can assist with the FTP update, but you will need to ask your webhost to assist with PHP v5.6 first.Please also note that your login above is not private, so please change the password and if you want help with the FTP update, please open a new thread with admin login & ftp access in the Private Content area. Please also upload your new copy of the Enfold theme as “enfold-new” in your /wp-content/themes/ directory.
You can link to your new thread here, so we can find it easily.Best regards,
MikeHi.
I CAN´T INSTALL THE NEW ENFOLD THEME, CAN YOU PLEACE HELP ME?
I installed the plugin you recommends, then went to my envato account and downloaded the new Enfold theme, but when I try to upload it I am getting this message: The link you followed has expired.I tried several time to uploud the “enfold.zip” (installable wordPress file only). I have also bought a new lisens of Enfold – Responsive Multi-Purpose Theme, from Envato Market and I have got the new version of WordPress installed.
Can you please help me install the Enfold Theme for me? You can get my admin code if its needed.
Hi siljerang,
Please start the new thread, and share your WordPress and FTP credentials there.
Best regards,
Victoria
- The topic ‘Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro’ is closed to new replies.