Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • February 16, 2019 at 10:13 am #1067668
    westefan

    Hi, after updating Enfold from 4.5 to 4.5.4 Widgets including Shortcodes are not shown if the body content of the page contains text only. If I add any Enfold shortcode to the page, the widgets are displayed correctly.
    Any idea to this mysterious thing?
    Thanks, Stefan.

    February 16, 2019 at 11:24 pm #1067833
    Mike

    Hey westefan,
    Thank you for pointing this out I was able to confirm and will bring this to the attention of the dev team.
    What version of php are you using?
    Do you mind including admin login in the Private Content area so the dev team can take a look if they want?

    Best regards,
    Mike

    February 18, 2019 at 10:30 am #1068250
    westefan

    Hey Mike,
    all pages are using PHP 7.2
    I detected the problem on WordPress 4.9.9 and 5.0.3
    Your link for private area doesnt work.
    Thanks again
    Stefan

    February 18, 2019 at 12:19 pm #1068304
    Victoria

    Hi Stefan,

    The link works, you need to have an account and be logged in to github to see the issue.

    Best regards,
    Victoria

    February 18, 2019 at 12:46 pm #1068331
    westefan

    Hi Victoria,
    unfortunately not. I’m logged in at github, but there is no folder “wp-themes” in Kriesi Media.
    Anyway, do you need admin access although I integrated a white space shortcode to each concerned page, so that the widgets work?
    Thanks, Stefan

    February 18, 2019 at 2:28 pm #1068374
    Mike

    Hi,
    Sorry about the confusion with the GitHub link, it is there for the mods and dev team to easily go to the report, I also linked the report to your post. You can’t see it because it’s a closed group, I should have added a note below it to explain.

    So are you saying that you integrated a white space shortcode to the page so that the widgets work? I would like to see this and test it on my localhost so that I can report it. It may help the dev team solve this.
    Please include admin login in the Private Content area so we can see.

    Best regards,
    Mike

    February 18, 2019 at 4:57 pm #1068467
    westefan

    Hi Mike,
    yes. For expample look at the Legal Notice page (https://harmonizer.shop/impressum/). At the end there is the white space shortcode. If you remove it, you won’t see the footer widget in the 3rd column and the second widget in the sidebar (Harmonizer-Katalog).
    Admin login you will find in the private content area.
    Thanks in advance
    Stefan

    February 19, 2019 at 12:59 am #1068677
    Mike

    Hi,
    Thank you for sharing this, in my report I had pointed out that if you add a shortcode to the body, the widget shortcode would then show.
    But I’m glad you were able to confirm this.

    Best regards,
    Mike

    February 19, 2019 at 8:40 am #1068817
    westefan

    Hi Mike,
    yes, I confirm:
    Body with text only: no shortcodes in widgets are visible
    Body including an Avia shortcode: shortcodes in widgets are shown correctly
    Thanks,
    Stefan

    February 20, 2019 at 3:59 am #1069251
    Mike

    Hi,
    Thank you, once we hear back from the dev team I will post their solution here, but it may take a couple of days.
    Thank you for your patience.

    Best regards,
    Mike

    March 7, 2019 at 3:01 pm #1076000
    kreazwo

    Hi Mike,
    I found this thread by looking for a solution for the same problem. Between the two lines in the sidebar should be the content which ist used within a shortcode.

    shortcode in sIdebar HTML element

    Will follow this thread to hear about the soluton from your dev team. Thank you!

    March 8, 2019 at 2:03 am #1076190
    Mike

    Hi,

    @westefan     we have an early fix for this error which I have tested on a few sites and is working If you would like me to apply this to your site I will need ftp access to do so. Or if you are ok with your workaround, you could just wait for the next update to be released. It’s up to you.


    @kreazwo     if the workaround is not working for you I can apply the patch to your site, Please include a admin login & FTP access in the Private Content area of a new thread, because since this is not your thread posting your login here will not be private.
    If you do start a new thread please post a link to it here so I can find it.

    Best regards,
    Mike

    March 8, 2019 at 9:55 am #1076276
    westefan

    Hi Mike,
    many thanks!
    Do you know, when the next update is intended to release?
    Can I reproduce the fix on other sites by myself?
    Best regards
    Stefan

    March 8, 2019 at 11:18 am #1076291
    kreazwo

    Hi Mike,
    thank you for the fast reply!
    I will be ok when it will be fixed in the next update and find a solution for the time between.

    Best regards,
    Focke

    March 8, 2019 at 1:47 pm #1076360
    Mike

    Hi,

    @westefan     the dev team is still making adjustments to the next update so it’s could be a couple of weeks before it is released. It’s not recommended that you try to make the changes yourself.


    @kreazwo     very good.

    Best regards,
    Mike

    March 8, 2019 at 1:51 pm #1076367
    westefan

    It’s ok so, Mike, I’m looking forward to the update.
    Thanks for your efforts, Stefan

    March 9, 2019 at 4:20 am #1076545
    Mike

    Hi,

    @westefan     very good then, shall we close this then?

    Best regards,
    Mike

    March 9, 2019 at 8:43 am #1076644
    westefan

    Hi, thanks again und please close.
    Best regards, Stefan

    March 9, 2019 at 5:52 pm #1076796
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

  • Author
    Posts
Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Enfold 4.5.4 Widgets with Shortcodes not visible’ is closed to new replies.