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  • #1360280
    Michael Heinzlmeier
    Guest

    Ladies and Gentlemen
    please excuse my bad English. I have taken over the following WP page from a customer. http://www.schwarzwaldverein-bietigheim.de
    This page was built with the theme “Enfold” 4.4.1 and runs with PHP version 7.2. When switching to PHP 8.0, the theme’s function.php causes an error message. Unfortunately, I can not say whether the theme was purchased. Unfortunately the creator passed away. Can you give me a tip ?
    Regards
    Michael

    #1360286

    Hi Michael,

    Sorry for the problem. The theme version you are running is very old, could you try to update to the latest version (5.1.1) to see if that helps please? The update to 5.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1360290
    Michael Heinzlmeier
    Guest

    Hallo,
    tanks for your information. My Problem is. i have not an API-Key. What can i do?

    #1360292

    Hi,

    Thanks for the update. So you don’t have access to the account which was used to purchase the theme license? If so, then I would suggest that you try reaching out to Envato/Themeforest support to see if they can help you out further. If not, then I would suggest that you purchase a new license.

    Best regards,
    Rikard

    #1360295
    Michael Heinzlmeier
    Guest
    This reply has been marked as private.
    #1360296
    Michael Heinzlmeier
    Guest

    thanks

    #1360307

    Hi,

    Thanks for the update. Please let us know if you should have any further questions for us.

    Best regards,
    Rikard

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