Tagged: enfold 4.3.1, Lightbox
Hi!
If I click an image, the lightbox doesn’t work. Instead of the Lightbox, the image opens in the same tab. What can I do?
regards
Hey netgo2017,
Can we please take a look for of your web site?
Best regards,
Basilis
Hi Basilis!
Sure, please have a look at the images on the link in private content.
regards
Jörg
Hi Jörg,
Thanks for that, did you activate the theme Lightbox functionality in the theme options? If that is not the problem then please post admin login details in private so that we can have a closer look.
Best regards,
Rikard
Hi Jörg,
Thanks for the login details, though your site is asking me for a verification code after logging in. What do we enter there?
Best regards,
Rikard
Hi Rikard,
sorry for that, Now it works.
Regards
Jörg
Hi Jörg,
Thanks for that. First off, could you try updating the theme to the latest version (4.3.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please try to deactivate all plugins to see if one of them is causing a conflict.
Best regards,
Rikard
The issue is likely a header.php file in your child theme…. update this with the new header.php from the main enfold theme and your lightbox should start working again.
Hi!
Now the lightbox works again!
Thanks both!