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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • May 14, 2018 at 10:42 am #956356
    netgo2017

    Hi!
    If I click an image, the lightbox doesn’t work. Instead of the Lightbox, the image opens in the same tab. What can I do?

    regards

    May 14, 2018 at 10:51 pm #956725
    Basilis

    Hey netgo2017,

    Can we please take a look for of your web site?

    Best regards,
    Basilis

    May 15, 2018 at 11:57 am #956917
    netgo2017

    Hi Basilis!
    Sure, please have a look at the images on the link in private content.

    regards
    Jörg

    May 16, 2018 at 7:01 am #957330
    Rikard

    Hi Jörg,

    Thanks for that, did you activate the theme Lightbox functionality in the theme options? If that is not the problem then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    May 16, 2018 at 7:16 am #957337
    netgo2017
    This reply has been marked as private.
    May 17, 2018 at 6:17 am #957922
    Rikard

    Hi Jörg,

    Thanks for the login details, though your site is asking me for a verification code after logging in. What do we enter there?

    Best regards,
    Rikard

    May 17, 2018 at 7:21 am #957961
    netgo2017

    Hi Rikard,
    sorry for that, Now it works.

    Regards
    Jörg

    May 19, 2018 at 7:02 am #958929
    Rikard

    Hi Jörg,

    Thanks for that. First off, could you try updating the theme to the latest version (4.3.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please try to deactivate all plugins to see if one of them is causing a conflict.

    Best regards,
    Rikard

    May 19, 2018 at 7:34 am #958939
    goldengate415

    The issue is likely a header.php file in your child theme…. update this with the new header.php from the main enfold theme and your lightbox should start working again.

    May 20, 2018 at 6:25 am #959312
    Rikard

    Hi,

    Thanks for sharing @goldengate415, much appreciated :-)

    Best regards,
    Rikard

    May 30, 2018 at 7:42 am #964045
    netgo2017

    Hi!
    Now the lightbox works again!
    Thanks both!

    June 1, 2018 at 9:34 am #965134
    Rikard

    Hi,

    Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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