Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 18, 2017 at 9:56 pm #878648
    jbinmn

    Hi –

    I’ve been working with Enfold support in another thread (https://kriesi.at/support/topic/edit-page-isnt-working/). Ismael posted some custom CSS to solve the issue but it is not resolved. He suggested I create a new thread and include log-in credentials (they’re in the private content below).

    Thanks in advance for your help!
    Jon

    November 19, 2017 at 5:25 pm #878803
    madsonic

    same problem here.
    Console:
    Uncaught TypeError: Language code must have format 2-3 letters and. optionally, hyphen, underscore followed by 2 more letters
    at Object.s.language (mediaelement-and-player.min.js?ver=4.2.6-78496d1:12)
    at Object.o.5.15 (mediaelement-and-player.min.js?ver=4.2.6-78496d1:12)
    at i (mediaelement-and-player.min.js?ver=4.2.6-78496d1:12)
    at e (mediaelement-and-player.min.js?ver=4.2.6-78496d1:12)
    at mediaelement-and-player.min.js?ver=4.2.6-78496d1:12

    November 19, 2017 at 5:33 pm #878807
    madsonic

    The Problem seems to be related to the selected Language. I changed my WP Language from German formal (Sie) to German and it works. This is just a temporary fix, it’s important for me to stay in German formal language.

    November 20, 2017 at 5:01 pm #879225
    Victoria

    Hi madsonic,

    Here is a thread for you to consider

    Avia Editor not loading since WP update 4.9

    https://core.trac.wordpress.org/ticket/42574

    Best regards,
    Victoria

    November 20, 2017 at 5:24 pm #879237
    jbinmn

    Before this thread gets completely hi-jacked into another issue, allow me to refocus it.

    It seems that Enfold 4.2 has a known issue with displaying video correctly – videos show up in a frame much too small for the user to read the text in the video. Reverting back to Enfold 4.1.2 fixes the issue. In the thread I mention above, Ismael offered some custom css code to fix the issue:

    Hi,
    We are aware of the video issue on the latest version. It can be easily fixed by adding the following css codes.
    #top .av-video-slide video {
    height: auto !important;
    }

    #top .av-video-slide .mejs-container {
    width: 100% !important;
    }
    Best regards,
    Ismael

    This code did not fix my issue and Ismael suggested I start a new thread with login credentials to my sight so that someone from Kriesi support could take a look.

    I’ve reverted back to Enfold 4.1.2 several times, but Enfold keeps auto-updating to 4.2 and breaks my videos again. I’d like to get this issue resolved in Enfold v4.2.

    Thanks,
    Jon

    November 21, 2017 at 5:15 am #879483
    Ismael

    Hi,

    I would like to check the issue but the “Video” page does not exist. ( see private field )

    Best regards,
    Ismael

    November 21, 2017 at 3:03 pm #879749
    jbinmn

    Many apologies Ismael! I misspelled the link. The correct link is below in private data. Note also that videos are behind a paywall. You’ll need to login before going to the videos page.

    Thanks!
    jon

    November 22, 2017 at 5:52 am #880060
    Ismael

    Hi,

    Thank you for the update. Is it an mp4 video? We found the issue with the mediaelement script. You can find the solution in the following link.

    // https://kriesi.at/support/topic/video-problem-after-wordpress-update-4-9/#post-879536

    Best regards,
    Ismael

    November 22, 2017 at 4:09 pm #880341
    jbinmn

    Thanks Ismael! Yes they are mp4 videos. The code in the referenced thread has fixed my issue with Enfold v4.2.

    November 24, 2017 at 5:55 am #881056
    Ismael

    Hi,

    Glad it is working now. Please feel free to open a new thread if you need anything else.

    Best regards,
    Ismael

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