Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 3, 2018 at 11:38 pm #920916
    jancecile

    Hello,
    Lots of chatter re: the Enfold 4.2.5 update. Is there a bug? If there is, do you have an ETA on a fixed update?

    And… will updated Enfold play nicely with WooCommerce 3.3.3 using PHP 5.6.30 / WordPress 4.9.4 ???

    I do not currently have a development site, so will do any and all updates live — but, important to know status prior!

    Do you suggest updating PHP to 7 ???

    Thank you!

    March 4, 2018 at 12:07 am #920918
    jancecile

    Already updated all sites to PHP 7.0 — duh! However, still need other questions answered ASAP. Thanks!

    March 4, 2018 at 9:27 am #920987
    Rikard

    Hi,

    It’s very difficult to say if the update will play nice on your site or not, but I would really recommend you to have a staging site so that you won’t risk compromising your production site. You should be able to copy the site fairly quickly to a new folder on the same server.

    Best regards,
    Rikard

    March 4, 2018 at 10:00 pm #921211
    jancecile

    Hi Rikard,

    Interesting reply. I understand the importance of a staging site, but can you confirm that Enfold 4.2.5 has a bug? And if so, do you have an ETA for an update?

    I understand that issues can crop up with updates, but this one seems to be exceptionally prone!

    Please advise!

    Thanks,

    March 5, 2018 at 6:04 am #921307
    Rikard

    Hi,

    I can confirm that there are problems on some installations, though that is case on most updates unfortunately. It’s close to impossible for us to do testing on all types of servers and setups, and with an almost infinite combination of plugins etc. We still haven’t been able to reproduce the problems on any of our own installations for instance.

    If you don’t have to update then you can hold off if you like, we should hopefully have a new version of the theme available this week.

    If you want a close-to fail safe way of updating your sites, then you should try to have a process like this.

    Best regards,
    Rikard

    March 6, 2018 at 1:27 am #921969
    jancecile

    Thanks Rikard!

    … for the info, for the update coming soon (I can wait), and for still being one of the best themes and support teams I have found anywhere. Just paid for another 6 months of support — it would be nice if Envato offered a 12-mo plan as well!

    Cheers!

    March 6, 2018 at 7:29 am #922084
    Rikard

    Hi,

    Great, thanks for the feedback and for the kind words :-)

    We don’t have any control over what Envato offers unfortunately, but if users like yourself suggest longer support plans I’m sure they would listen and add that options at some point.

    Best regards,
    Rikard

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