Viewing 12 posts - 1 through 12 (of 12 total)
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  • #791403

    Hello to all of our helpful support people!

    Your support over the years has been stellar! Because of that I continue to highly recommend Enfold to all my clients; which obviously means I am able to build a website quicker because I “know” the theme.

    However, there have been two outstanding glitches that have been happening for quite awhile — perhaps months. This is highly irregular for your support team! In general, you have taken care of things quickly — and just not bandaid fixes, but solutions!

    Can you give us all an ETA on when the promised Enfold update will be available — an update that will fix the issues with the Layer Slider plugin update — AND — with the 3.0.x WooCommerce update?

    I know you know that this is VERY important to all of your users — please post a ETA ASAP. Customer service is vital when we have websites that are in harms way because of long-term delays.

    Thanks!!!

    #791495

    Hey jancecile,

    Our team is working to release an update asap. We don`t have an exact date to finish it yet.

    Best regards,
    John Torvik

    #791524

    I just logged into this support forum to ask the same question. It has been weeks since Layer Slider released their update, and I’m tired of looking at that orange (1) telling me to update plugins when they are all up to date. The last update was mainly demos and now each patch takes months to come out. The last post from Kriesi on his Facebook page for Enfold was March 1st. Support tickets are taking longer and longer and everyone seems overworked with lots of new mods.

    I asked at the New Year what the future of Enfold is and the question still stands. I think then we were promised many new mobile-friendly features and we haven’t seen them, and the year is almost half over.

    We are all huge Enfold fans but definitely something has changed and it is concerning. I am hoping that Enfold is not moving towards EOL (End of Life) status…..

    Best to you all.
    Rob

    #792412

    Hi,

    our developers are doing their best. Some things need time to implement them well. Thanks for being patient.

    Best regards,
    Andy

    #792468

    Appreciate your hard work… patience is fleeting, but hoping that the time you are investing will result in a very stable update.

    Thanks!

    #792633

    Hi,

    We understand that it can be frustrating waiting for us to finish, but we don’t want to rush the update which might result in introducing more problems.

    Best regards,
    Rikard

    #795198

    Thank you for the Enfold update!

    Does WooCommerce 3.0.x play nicely with this update?

    #795814

    Hi @jancecile,

    Yes, it should. But please update on a staging or local site first if you want to make absolutely sure.

    Best regards,
    Rikard

    #796094

    Hello,

    WC 3 new features: doesn’t work on my end

    Added to child’s functions.php but no results?! :
    add_theme_support( ‘wc-product-gallery-zoom’ );
    add_theme_support( ‘wc-product-gallery-lightbox’ );
    add_theme_support( ‘wc-product-gallery-slider’ );

    cheers,

    #796170

    Hi Itai,

    So it does or it does not? I think I saw, you wrote somewhere that it does?

    Best regards,
    Victoria

    #796173

    Yes, it does now.

    You can close this thread. Great work guys!

    #796366

    Hi,

    Great, thanks for letting us know and glad we could help. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Enfold 4.0.5, Layer Slider, WooCommerce 3.0.x’ is closed to new replies.