Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #957099
    Simon Warbrook
    Guest

    I have a new client with a a website which uses Enfold. It is version 2.3.2

    Do you know if there will be any issues updating to the latest version?

    Many thanks

    #957103

    Hey Simon Warbrook,

    Is the user currently running a child-theme?

    Best regards,
    Jordan Shannon

    #957107
    Simon Warbrook
    Guest

    No they’re not

    #957151

    Hi,

    Thanks for contacting us!

    Your client is using a very old version of the theme. A lot has changed in Enfold since 2.3.2 so you would probably need to re-configure some options and elements. If previous developers made changes on parent theme files, those will be overwritten, since you are not using a child theme.

    Please create a testing installation and update the theme there firstly to be on the safe side. We would recommend you to delete /wp-content/themes/enfold folder and re-upload it via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    If you have any issues or need assistance, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.