Viewing 19 posts - 1 through 19 (of 19 total)
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  • #386571

    Hi,
    I moved my site over to WpEninge.
    Then in the admin area when i editing a page all the icons titles gets ? for the letters öäå.
    Talked to WpEngine support and they said that i should ask you guys.

    Hope you can help me out here.

    //Cheers!

    • This topic was modified 9 years, 4 months ago by apower84.
    #387074

    Hejsan Mattias!

    Have you figured it out already? I could not reproduce the issue on my end – http://i.imgur.com/SDkucXv.png

    Regards,
    Yigit

    #387256
    This reply has been marked as private.
    #387823

    Hey!

    I still cannot reproduce the issue – http://i.imgur.com/8cV2R9H.png
    Can you please post a screenshot and show the issue you are having? You can upload your screenshots on imgur.com or Dropbox public folder
    Please also update Enfold to the latest version 3.0.8 – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    It fixed an issue with language files.

    Regards,
    Yigit

    #387860
    This reply has been marked as private.
    #388951

    Hey!

    Please try to add this on functions.php to load the cyrillic subset of the open sans font:

    function avf_add_subset() {
    $sans = urldecode('<link rel="stylesheet" id="open-sans-css" href="http://fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400italic%2C600italic%2C300%2C400%2C600&subset=latin%2Clatin-ext&subset=cyrillic,cyrillic-extver=4.1" type="text/css" media="all">');
    echo $sans;
    }
    
    add_action('admin_head', 'avf_add_subset');

    Anyway, the special characters render fine on the frontend.

    Best regards,
    Ismael

    #389022

    Hi @Ismael,

    Tried this but dident work :-( still same problem?

    //Cheers!

    #390699

    Hi!

    Please try to remove the characters then update the page. Add them again.

    Cheers!
    Ismael

    #390702

    Hi Ismael!

    Have done that and still got the same problem. If are in the enfold editor and then click on the icon and save it.
    You will see that ÅÄÖ characters works again and that the ? question marks are gone. Then i push update for the whole page.
    After that i leave the page and then go back to it again and but its the same problem all over again.

    //Cheers!

    #391938

    Hi!

    Have you tried disabling all your plugins? I’m sorry but we can’t reproduce the issue on our installation so this might be due to a server configuration or a third party plugin.

    Cheers!
    Ismael

    #393378
    This reply has been marked as private.
    #393619

    Hey strom84!

    I could see your problem, but only in part. I edited your portfolio item Venue 81 and I saw it on some and some not. The problem could be seen for instance on Gäster Mingel and Gäster Sittande so I chose Edit, didn’t edit anything and chose Save, after that it displayed like it should. Very difficult to say what is causing this since it only effects some of the fields and some not.

    Could you please check your wp-config.php, it should say something like this:

    /** Teckenkodning för tabellerna i databasen. */
    define('DB_CHARSET', 'utf8');

    Best regards,
    Rikard

    #393643

    Hi @Rikard,

    After you saved it its like you said showing as it would. But if u go to an other portofolio item and then go back to Venue 81 the problem is back.
    And the problem is only on the icon titles everything else seams to work so weird.

    wp-config

    define('DB_CHARSET', 'utf8');
    define('DB_COLLATE', 'utf8_unicode_ci');
    
    • This reply was modified 9 years, 4 months ago by apower84.
    #394044

    Hi!

    Try to replace it with this:

    define('DB_CHARSET', 'utf8');
    define('DB_COLLATE', '');

    Base on this post: https://wordpress.org/support/topic/special-characters-converted-to-question-marks-on-save

    Regards,
    Ismael

    #403729
    This reply has been marked as private.
    #404247

    Hi Mattias!

    I sent you a private email.

    Regards,
    Rikard

    #408892
    This reply has been marked as private.
    #409666

    Hi!

    Sorry for the late reply, I’ve sent you a private email.

    Cheers!
    Rikard

    #410123

    Hi @ Rikard,

    Thank you for the repsons, I will wait for the update and hope that will solve the problems :-)
    You can close this ticket now!

    //Cheers!

Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Enconding error or ? marks on icon titles (admin/page edit)’ is closed to new replies.