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Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 14, 2018 at 12:52 pm #1033484
    SomosOtroConcepto

    Hi !!!

    I have the standard Enfold contact form on my website with GDPR-checbox activated.
    Sometimes I recieve “blank” emails from the form with just “I accept terms & conditions: false” (the GDPR checkbox).

    Here an example:
    From: (Email address hidden if logged out) < (Email address hidden if logged out) >
    Date: lun. 12 nov. 2018 à 07:17
    Subject: Nuevo mensaje (enviado desde el formulario de contacto de xxxxxxx)
    To: < (Email address hidden if logged out) >

    ACEPTO recibir publicidad o información comercial : false

    Thank you

    November 16, 2018 at 12:20 pm #1034408
    Ismael

    Hey SomosOtroConcepto!

    I replied here: https://kriesi.at/support/topic/contact-form-sending-empty-emails/#post-1034322

    We can continue on this thread if you want. FYI, I already set the validation of the checkbox element to “Is not empty”.

    Best regards,
    Ismael

    November 16, 2018 at 2:47 pm #1034469
    SomosOtroConcepto

    I need it with no validation cause it saiy “I agree to receive commercial information or advertising” client need to have option of saying NO to receive publicity so it has to be empty. But my problem is not that, the problem is i receive the message with empty email so i cant contact with my client.

    best regards !!!

    November 16, 2018 at 7:27 pm #1034554
    Dieter Greven

    Exactly the same problem here. Opened a new ticket, before I read this here. Can’t find a solution. Can this be a problem with PHP 7.2? Never had this before.

    Regards
    Dieter

    November 19, 2018 at 5:27 am #1035000
    Ismael

    Hi,

    I see. I thought it’s a GDPR checkbox same as what OP reported here:

    Sometimes we recieve “blank” emails from the form with just “I accept terms & conditions: false” (the GDPR checkbox).

    Contact form sending "empty" emails

    Did you add any custom filters for the email message?

    Best regards,
    Ismael

    November 19, 2018 at 10:45 am #1035105
    SomosOtroConcepto

    I didnt ! Is reallly weird

    November 20, 2018 at 7:30 am #1035448
    Ismael

    Hi,

    I would like to check the site again but got temporarily locked out. Please disable Wordfence temporarily. Did you set validations for other contact form fields?

    Best regards,
    Ismael

    March 7, 2019 at 7:33 pm #1076097
    RSTAC

    What’s about this Ticket? I’ve the same problem. Is it solved ?

    March 9, 2019 at 9:24 am #1076668
    Rikard

    Hi RSTAC,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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