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June 18, 2016 at 1:41 pm #650155
embeded videos not showing on enfold theme, but when i change the thems, the videos showed on the other themes
reference link.
- This topic was modified 8 years, 4 months ago by Armstrong88.
June 18, 2016 at 5:29 pm #650194Hey Armstrong88,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Also please let us know what page are you trying to add the video to.
Best regards,
JordanJune 19, 2016 at 9:01 am #650360ok, this is it
June 20, 2016 at 7:30 am #650647Hi,
Could you try using the Video element instead to see if that works better please?
Thanks,
RikardJune 20, 2016 at 6:40 pm #651008the Video element is not working too
June 20, 2016 at 9:33 pm #651106Hi,
Updating your theme to latest version 3.6.1 should fix this issue. Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/
Best regards,
VinayJune 21, 2016 at 11:00 am #651383thanks, the theme updates has solved it.
June 21, 2016 at 4:17 pm #651557i just updated another with the latest version of the enfold and i am getting the below error message both in the frontend and the back end: what do i do to fix it
Warning: require_once(includes/admin/register-widget-area.php): failed to open stream: No such file or directory in /home/digitalente/public_html/wp-content/themes/enfold/functions.php on line 397
Fatal error: require_once(): Failed opening required ‘includes/admin/register-widget-area.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/digitalente/public_html/wp-content/themes/enfold/functions.php on line 397
ref link is http://www.digitalenterprisescorp.com/
June 21, 2016 at 9:43 pm #651739Hi!
The error may be coming from plugins or the theme. To find out access the wp-content/themes/ folder via control panel file manager or FTP and rename the ‘enfold’ folder to ‘enfold-old’ and see if you still get the error.
If you still get the error rename the ‘plugins’ folder to ‘plugins2’ you should be able to get in.
If you do not get the error after renaming ‘enfold’ folder go ahead and download a fresh copy of the theme from themeforest and extract the ‘enfold’ folder from the package and upload it to wp-contents/themes/ you should be good :)
Let us know if you have any questions.
Best regards,
VinayJune 21, 2016 at 11:14 pm #651772when all pluging was deactivated and the theme not renamed, i am still getting the same error.
but when i renamed the theme, the wordpress backend works but the frontend does not work, it is showing :
“The theme directory “enfold” does not exist.”
- This reply was modified 8 years, 4 months ago by Armstrong88.
June 21, 2016 at 11:36 pm #651779I have solved it. i removed the theme from the cpanel and reopload it again there manully
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