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  • #642153

    Hello,

    I’ve followed the advice of this thread: https://kriesi.at/support/topic/enfold-contact-form-not-sending-emails/?login_error

    MY email forms are no longer working. Can you please provide a solution?

    #642269

    Hi zacpalmer!

    Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Regards,
    Yigit

    #642286

    yesterday i got a problem too on a customer installation.
    I have never had problems with php email sending and enfold before but the server of my customer seems not to like email php sending.
    so i decided to give a chance to wp-mail-smtp. but this does not give at first attempt a success.
    I had to deinstall all my e-mail encryption plugins !
    After that e-mail sending works ! BTW i found another encryption tool ( and this seems to be much better than the others) that works with that combination: email-encoder-bundle.

    #642453

    Hi,

    Thanks for the input @Guenni007 :-)

    Regards,
    Rikard

    #644950

    I followed the link above and I received this message when trying to recover the password:
    The email could not be sent. Possible reason: your host may have disabled the mail() function.

    However, the host provider says this has not been disabled. So now what?

    • This reply was modified 8 years, 6 months ago by zacpalmer.
    #645024

    Hi,

    Please make sure you have the latest version of the theme. Did you try the contact 7 plugin? What results did you get?

    If the contact form 7 plugin did not work for you please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    #648214

    try first if you got an email if on wordpress login you requested a new password.
    If this does not work – the contact form 7 will not work too!
    In my case above the customer got an own xampp Server at home and e-mail sending via php was not possible – so smtp sending helped me to get out that thing.

    #649548

    Hi,


    @Guenni007
    : Thanks for the follow up. I hope it helps. :)

    Best regards,
    Ismael

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