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  • #1171552

    HI,

    I got this weird problem. Some elements are not working, and because of that the whole website acts weirdly.
    For example. On the homepage, there should be text on the left bottom corner. Scrolling down you see a small yellow button on theright. That one suddenly doesn’t work. scrolling more down there should be a content slider. That one doesnt show, only the arrows.

    I tried the following things:
    – deactivating all plugins;
    – reinstall the theme via WordPress;
    – reinstall the theme via FTP.

    When you login and check the back-end of the pages you’ll see all elements used and configured corrently. I’ve checked the error logs. Please see private content.

    I hope you can help me.

    Yours Faithfully,
    Gillian.

    #1171601

    Hey Jillian,

    Please have a look at the following thread:
    https://kriesi.at/support/topic/update-to-4-6-warning-require_onceincludes-helper-privacy-php/

    If you need further assistance please let us know.

    Best regards,
    Victoria

    • This reply was modified 4 years, 11 months ago by Victoria.
    #1171613

    Perfect it works again!

    #1171864

    Hi,

    Glad Victoria could help! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Elements not showing’ is closed to new replies.