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On each and every page, when I hit ‘Default editor’ I get an empty white box.
Tried everything suggested here (https://kriesi.at/support/topic/enfold-text-editor-text-shows-white-in-the-text-box-so-it-cant-be-read/) and nothing will do it.
Please advise.
Hey sid01,
I am assuming you are able to type the text and the text color is white so it is not visible or look like a white box. However try to select the text after typing or press Ctrl + A key to select all and see if the text is there. If you notice that the text is there in the text editor but it is white text on white background it is a wordpress issue. It uses a something called a TinyMCE editor and it may have been corrupted.
To resolve the issues try installing this plugin https://wordpress.org/plugins/tinymce-advanced/
If you still have any issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayThanks for the quick reply. I must have poorly explained myself. I ment to say the “default editor” (opposed to “advanced layer editor”) where you can edit html directly always remains empty. When i build a page using “Advanced Layer Editor”, I cannot go back to default editor to change html and thus far the only work around would be to go in the file manager and make the changes there; which I would prefer to avoid altogether.
Hi,
Thank you for elaborating the issue, Advanced Layout Editor is intended to work separately from the wordpress default editor. However you can enable debug mode to view and edit Advanced layout editor shortcode.
Please check this link for more info http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Best regards,
Vinay
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