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  • December 4, 2020 at 11:15 pm #1265060
    RodRiceDesign

    (Enfold Version: 4.7.6.2 )
    First I love your Enfold theme and I’ve used it on multiple website… however I need your help. I was working away (and didn’t do any plugin updates) and then a variety of Enfold features no longer worked. Easy Slider, YouTube Videos, Google Maps, Testimonials are all not working now. I deactivated all the installed plugins and still not working. This tells me there is bug in the code but I don’t know where to start.
    Can you look at the backend of the site and let me know

    December 6, 2020 at 7:20 am #1265251
    Rikard

    Hey Rod,

    Thanks for the login details. First of all, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please deactivate your caching plugin to see if that changes anything, we’ve seen other sites with the same problem caused by the SG Optimizer plugin. If you want to keep on running it then please deactivate file compression under Enfold->Performance.

    Best regards,
    Rikard

    December 7, 2020 at 4:48 pm #1265513
    RodRiceDesign

    I updated the Theme and it resolved the issue… Thanks

    December 7, 2020 at 5:24 pm #1265520
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘Easy Slider, YouTube Videos, Google Maps, Testimonials, etc not working’ is closed to new replies.