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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • April 2, 2016 at 4:16 pm #606998
    Draidel

    Hello,
    We have just noticed that Easy Sliders (videos) are not showing on mobile devices.
    What can we do ?

    Thanks !

    Ariel

    April 4, 2016 at 5:02 am #607337
    Rikard

    Hey Draidel,

    I can’t see any sliders on the page you linked to, could you check please?

    Thanks,
    Rikard

    April 10, 2016 at 4:23 am #610719
    Draidel

    Oops, i’m sorry. This one is the correct link

    April 10, 2016 at 10:04 am #610757
    Vinay

    Hey!

    The link is password protected? and the login credentials do not work… please check and provide us with working credentials so we can take a look at the issue.

    Regards,
    Vinay

    April 10, 2016 at 9:46 pm #610849
    Draidel

    Hello Vinnie. The site is under maintenance so you need the credentials to access. I have just tried it and it worked for me.

    Could you try again please ?

    PS: Its possible you could be taken from .com.ar to .com because of your location, if that’s the case you just need to log in one more time.

    Thanks

    Ariel

    April 11, 2016 at 6:12 am #610977
    Rikard

    Hi,

    Auto play of videos are unfortunately disabled on mobile devices due to manufacturer limitations, but you can set a fallback image to show for mobile in the slider options if you like.

    Best regards,
    Rikard

    April 13, 2016 at 1:08 am #612259
    Draidel

    Done !

    Thanks

    April 13, 2016 at 7:41 am #612469
    Rikard

    Hi,

    Great, please let us know if you should need any more help on the topic.

    Regards,
    Rikard

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