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Does anybody know what is causing this error message when I try update the theme?
It’s the same API key that I’ve used previously without issue during updates and I’ve just confirmed that it’s the one issued by themeforest. I’ve downloaded an enfold theme 3 separate times so should I have a new/different API key for each download?
Any assistance would be greatly appreciated.
Hi Steamed
Please try the following guide in order to update to Enfold v4.5.
Update your website manually via FTP:
1) Make a full backup of your website using a backup plugin.
2) Safe the backup somewhere outside from the webserver of your website (e.g. on your local computer or in any cloud storage you trust).
3) Sign out from your WordPress website.
4) Go to your themeforest account, sign in and download the updated Enfold v4.5 to your computer. Extract it and search for the file enfold.zip. Extract this file as well to already have your folder ready to be uploaded.
5) Sign in to FTP or SFTP using FileZilla or any other tool which is able to do that.
6) Go to the folder ./wp-content/themes and search for “enfold”. If you want, you can download the enfold folder to your computer as well (just in case you want to restore if afterwards which is easier like that than using the whole backup).
7) Delete the folder enfold via FTP. This may take 5-10min, depending on the server speed obviously.
8) Wait until it is finished and the enfold folder is gone. If that is the case, upload the “new” enfold folder including v4.5 to your website in the same directory.
9) Sign in to your WordPress website again and go to the Enfold tab (or the one from your child theme). Scroll down to the tab called Theme Update.
10) Your current API token will not work anymore as Envato changed some stuff on their API. Therefore you need to remove your current key and generate a new private key as visible in your themeforest account under “Settings” -> “API keys”. Go to https://build.envato.com and follow the steps there. To me, https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#toggle-id-5 was also very helpful (scroll down a bit there to find out about the permissions your private API key needs in order to check for future Enfold updates). Without these permissions it will not work.
11) Enter your generated Envato key in an incognito/private mode browser window. After revalidating your new private key within the Enfold update tab, you should see a blue rectangle saying when it could be checked for the last time.
12) Done!I hope this helps!
Best,
MichaelSorry about the late reply, thanks very much for making such a comprehensive answer.
For some reason, like millions of other people it seems, I cannot get my FTP application to connect to the server 530 error. I’m waaaaay over spending days and days trying to resolve this.
Can you tell me why I can’t just carry out the update using cpanel? I’m sure i’ve used it before for an update.
Can somebody pleas clarify whether I can use the cpanel to update the theme or do I have to use FTP?
Thanks very much
Hi Steamed,
Yes you can use cpanel and use a file manager.
You just need to download the latest version of enfold from envato, delete the old enfold theme (do this if you didn’t modify any files in the enfold theme) then add the enfold theme folder.
Make sure to have a backup first, just in case.Best regards,
NikkoHi Steamed,
I feel the same way when doing that stuff too :D since there’s a risk to mess up the site.
In order to lessen the risk, you can create a staging site first (basically a clone of your site placed in your subdomain) and do the update there first, this way you can test it out first without risking your live site.
Here’s a tutorial that should help: https://themeisle.com/blog/wordpress-staging-site/
Anyways, glad that you have completed the update :)
Thanks for using Enfold!Best regards,
Nikko
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