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  • March 25, 2017 at 4:52 pm #766659
    cfphoto

    Hi
    I am still new to this and have bought and installed Enfold and built a web site http://www.housephotographer.co.uk
    The problem i have is uploading and running a virtual tour onto it.
    When building my old site just in WordPress I just used the add media button and uploaded the file and it worked like a dream. The new web site is obviously far more sophisticated and looks a lot better but it can not do what i want it to do which is upload and play this simple file?
    Does anyone have any suggestions or ideas on how this can be resolved?

    March 25, 2017 at 6:13 pm #766682
    Mike

    Hey Charles,
    I didn’t know what a .ggpkg file was until I when to https://ggnome.com/ggpkg
    So I hope this is what you are referring to :) I downloaded the plugin and a sample file at: https://ggnome.com/forum/viewtopic.php?t=9025
    an uploaded to the media folder. Then in the Advanced Layout Builder, I used a text block to add the “file” which turned into a shortcode. I saved & viewed the page and found that the image was working. I hope this helps.

    Best regards,
    Mike

    March 25, 2017 at 6:32 pm #766687
    cfphoto

    Hi Mike,

    Yes it is Garden Gnome! I uploaded to the media folder , no problem.
    Then in advance builder i also used the text block to add the file which turned it into:
    under the text tab, under the visual tab the text block was empty.
    When i saved and tried to view the page was empty.

    March 25, 2017 at 6:46 pm #766691
    Mike

    Hi,
    Try to add and save in the text tab. I also just tried using a Code Block Element, and paste my shortcode which I got from the other element:

    [ggpkg id=3141]

    and found that worked too. You could also try disabling some of your other plugins to see if there is a conflict. My localhost doesn’t have any other plugins.

    Best regards,
    Mike

    March 25, 2017 at 7:08 pm #766694
    cfphoto

    still no joy trying it in text block and code block

    March 25, 2017 at 8:56 pm #766727
    Mike

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    March 25, 2017 at 9:50 pm #766746
    cfphoto

    http://www.housephotographer.co.uk/wp-admin/post.php?post=560&action=edit
    file name is pano-1.ggpkg

    March 25, 2017 at 10:52 pm #766752
    Mike

    Hi,
    *Update*
    Well I saw that you didn’t have the plugin installed (GGPKG Import), so I re-uploaded your file and it works :)

    postimage
    Best regards,
    Mike

    • This reply was modified 7 years, 9 months ago by Mike. Reason: It now works :)
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