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Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 8, 2020 at 5:30 pm #1182616
    soellyn

    Hi guys.
    We’re having trouble getting disqus working on blog posts made with the Avia builder.
    I’ve tested to make sure disqus works on a normal post, and it does fine, so that’s not the problem.
    I’ve also looked on your forum for answers but none of the tips I’ve found seem to do anything
    Possible to give us some guidance?
    Many thanks

    February 9, 2020 at 2:14 pm #1182724
    Rikard

    Hey soellyn,

    All content needs to be added manually to posts which are built with the Layout Builder, is there a shortcode or similar to add the Disqus element maybe? If so then you can use a code or text block element to add the shortcode.

    Best regards,
    Rikard

    February 9, 2020 at 3:24 pm #1182760
    soellyn
    This reply has been marked as private.
    February 9, 2020 at 7:50 pm #1182829
    Victoria

    Hi soellyn,

    Please check the test post now. Is this how you need it?

    You can disable Disqus and regular comments element will be used.

    Best regards,
    Victoria

    February 10, 2020 at 8:31 pm #1183234
    soellyn
    This reply has been marked as private.
    February 10, 2020 at 9:47 pm #1183281
    Victoria

    Hi soellyn,

    Please have a look at the following thread:
    https://kriesi.at/support/topic/comments-and-comment-box-missing-on-pages/

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 11, 2020 at 4:28 pm #1183577
    soellyn
    This reply has been marked as private.
    February 11, 2020 at 10:12 pm #1183681
    Victoria

    Hi soellyn,

    Yes, it is ok to use that editor, but if you make an error there the website might break and you will have to get to the file over FTP and undo any change that you made.

    Please disable Jetpack and Disqus and let us check.

    Best regards,
    Victoria

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