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  • February 20, 2024 at 12:25 pm #1434889
    snitt

    We’ve recently encountered an issue with one of our customer’s websites where the footer and copyright field are no longer displaying on pages using the Hello child theme. The website in question is utilizing Enfold Version: 4.8.7.1, and up until recently, this hasn’t been a problem.

    Despite there being content in all three widget fields, they are not appearing as expected. We’ve thoroughly checked the settings and content, but the issue persists.

    Could you please assist us in resolving this matter? Any guidance or troubleshooting steps you can provide would be greatly appreciated.

    Thank you very much for your attention to this issue.

    February 20, 2024 at 2:46 pm #1434907
    Rikard

    Hey snitt,

    Please update the theme to the latest version first of all: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, then replace header.php in your child theme with the parent theme file.

    Best regards,
    Rikard

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