Tagged: Admin, enfold 3.8, rtl
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AuthorPosts
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September 25, 2016 at 1:43 pm #691317
Hello
I run I few enfold sites for my clients
every update for me is a celebration because it comes with many cool new features
anyway..since i upgraded to enfold 3.8 there is a l little problem
in english websites everything works great
but in hebrew website (right to left language websites) the admin option panel looks strange
the options are shown under the tabs and not beside them
here is a screen shot
https://dl.dropboxusercontent.com/u/12324495/dh-temp/Screen%20Shot%202016-09-25%20at%202.36.02%20PM.png
it happens only on admin panels of RTL webseites
can you fix it?- This topic was modified 8 years, 3 months ago by Doron. Reason: typo
September 25, 2016 at 7:04 pm #691353Hey Doron!
Thanks a lot for reporting that to us, we do appreciate it a lot.
That is something that might came up with the new dashboard, so we will do let kriesi know and he will update everythingThanks a lot for your understanding
Best regards,
BasilisJanuary 19, 2017 at 1:11 am #735637any news about this topic?
January 19, 2017 at 3:19 am #735648Hi!
Can you please create a temporary admin login and post it here privately?
Best regards,
YigitJanuary 19, 2017 at 9:13 am #735746hi
thank you
I posted admin login in the private content fieldJanuary 19, 2017 at 2:23 pm #735858Hi,
Please go to – wp-content/themes/enfold-child/css/admin-rtl.css and find
.rtl #avia_options_page .avia_sidebar_active .avia_options_page_content { float: right; }
and change it to
.rtl #avia_options_page .avia_sidebar_active .avia_options_page_content { float: none; }
We will report it to our devs
Best regards,
YigitJanuary 19, 2017 at 5:46 pm #735996Hi Yigit
I’ve tried replacing the code as you suggested but it didn’t work :(January 19, 2017 at 5:47 pm #735997January 19, 2017 at 5:51 pm #735998o.k
It’s on wpengine hosting so it has to be SFTPJanuary 19, 2017 at 6:06 pm #736006January 19, 2017 at 6:37 pm #736016I just did
I can log in with this sftp user name and password with no problem
did you type the password or copy-paste it?
can you try using Filezile?January 20, 2017 at 1:41 pm #736449hi I contacted wpengine support team and this is what they told me:
Yea, so this seems to be a blacklist issue.
You will need them to provide your their IP to give to us.
Once you have that, we will whitelist and you will be good to go.January 22, 2017 at 3:44 pm #736965so.. can you give me your IP so WPengine support will whitelist it?
January 26, 2017 at 5:03 am #738698Hi!
I’ve checked a few rtl sites recently and they don’t have this kind of issue so it’s probably cause by a plugin or a custom modification in the theme. I’m sorry but we don’t provide that kind of information here. If possible, please whitelist the countries listed here.
Regards,
IsmaelJanuary 26, 2017 at 12:20 pm #738855Hi Ismael
I’ve contacted wpengine support again and here’s what they said: “there aren’t any countries blocked on our end
we can white list only IP address so without IP address there isn’t much we can do but It’s weird that they only get a white page, if they were getting blocked they should see a 403 error message.”
so..bottom line…i’m afraid we have reached a dead end
any way, thanks for trying to helpJanuary 27, 2017 at 5:50 am #739198Hi!
That’s unfortunate. Anyway, I checked the theme options again and the code modification that we suggested previously should fix the issue. Did you remove the browser cache or re-minify the stylesheets after editing the enfold-child/css/admin-rtl.css file? Please try this one.
.rtl #avia_options_page .avia_sidebar_active .avia_options_page_content { float: none !important; }
Best regards,
IsmaelJanuary 28, 2017 at 10:50 pm #739815Ismael you did it!
after using your code and removing the browser cache the option page now looks just as it should!
thank you very much!- This reply was modified 7 years, 11 months ago by Doron.
January 31, 2017 at 3:49 am #740463 -
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