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  • August 17, 2021 at 4:34 pm #1317182
    Hidealoo

    Theme: Enfold
    Version: 4.8.6.1
    Installed: enfold
    AviaFramework Version: 5.0
    AviaBuilder Version: 4.8
    aviaElementManager Version: 1.0.1
    – – – – – – – – – – –
    ChildTheme: Enfold Child
    ChildTheme Version: 1.0
    ChildTheme Installed: enfold

    ML:1024-PU:121-PLA:16
    WP:5.8
    Compress: CSS:disabled – JS:disabled
    Updates: enabled – token has changed and not verified
    PLAu:15

    Using a Color Section and a WebP image for the Background Image. When I edit the settings of the Color Section, the WebP background image has disappeared. A JPEG image is fine and can be seen when editing the background image.

    What is the problem please?

    Thank you and best wishes.

    August 17, 2021 at 4:53 pm #1317184
    Guenni007

    i hope that they will soon add these additonal image formats:
    https://kriesi.at/support/topic/svg-support-3/#post-1317155

    August 18, 2021 at 9:10 am #1317301
    Günter

    Hi,

    Thank you for using Enfold.

    As suggested by @Guenni007 we added svg and webp to filter list.

    Please replace

    enfold\config-templatebuilder\avia-template-builder\php\class-html-helper.php

    with the content of

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_6_2/class-html-helper.php

    – Do not forget to make a backup of the original file for a fallback
    – Clear server and browser cache

    If you need help please let us know and we can do it for you.

    Best regards,
    Günter

    August 18, 2021 at 9:25 am #1317305
    Guenni007

    Hi Günter – thanks

    August 18, 2021 at 10:39 am #1317315
    Günter

    Hi,


    @Guenni007

    Thanks – uploaded the wrong file. Fixed it.

    Best regards,
    Günter

    August 18, 2021 at 12:23 pm #1317325
    Hidealoo

    Many thanks for the help @guenni007 @Günter.

    File FTP’ed with no problem. Logged into the WP Dashboard, edited the page to use the WebP image, saved and re-edited the page and the image is still in place.

    The main issue is that the image displays on Windows 10 but not on Android or IOS? I thought WP automatically created backwards compatibility with a JPEG version?

    Thanks again.

    August 19, 2021 at 11:17 am #1317470
    Günter

    Hi,

    Did you read https://make.wordpress.org/core/2021/06/07/wordpress-5-8-adds-webp-support/ chapter “Using WebP images”

    Seems not all browsers support webp yet.

    There is a polyfill to load: https://github.com/chase-moskal/webp-hero

    Best regards,
    Günter

    August 19, 2021 at 12:08 pm #1317475
    Hidealoo

    Hello and thank you @Günter for your advice.

    Imagify supports JPEG fallback, but adds extra HTML. I’ll stick with JPEG for the time being.

    Best wishes and the ticket can be closed, many thanks.

    August 19, 2021 at 1:30 pm #1317487
    Günter

    Hi,

    You are welcome.

    Enjoy the theme and have a great day.

    Best regards,
    Günter

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  • The topic ‘Disappearing WebP Image as ColorSection Background Image?’ is closed to new replies.